What’s Up with SUMO – 17th November – The Mozilla Support Blog

Greetings, SUMO Nation!

How have you been? Many changes around and we haven’t been slacking either – we are getting closer to the soft launch of the new community platform (happening next week), so be there when it happens :-) More details below…

Welcome, new contributors!

DanielNL
… autumn is getting to you all, hm? There is probably more of you, but you haven’t made yourselves known, so all the spotlights are on Daniel this week ;-)

If you just joined us, don’t hesitate – come over and say “hi” in the forums!

Contributors of the week

Andrew, Daniela, and Zilmar for their Social presence and help through Respond – cheers! (from Sierra and our whole team)
Artist – for the relentless work of keeping up with German KB updates and reviews (from Philipp and our whole team)
Everyone who contributed their feedback so far to the migration – you know who you are… and some of you are here.
All the forum supporters who tirelessly helped users out for the last week.
All the writers of all languages who worked tirelessly on the KB for the last week.

We salute all of you!

Don’t forget that if you are new to SUMO and someone helped you get started in a nice way you can nominate them for the Buddy of the Month!

SUMO Community meetings

LATEST ONE: 16th of November – you can read the notes here and see the video at AirMozilla.
NEXT ONE: happening on the 23rd of November!
If you want to add a discussion topic to the upcoming meeting agenda:
- Start a thread in the Community Forums, so that everyone in the community can see what will be discussed and voice their opinion here before Wednesday (this will make it easier to have an efficient meeting).
- Please do so as soon as you can before the meeting, so that people have time to read, think, and reply (and also add it to the agenda).
- If you can, please attend the meeting in person (or via IRC), so we can follow up on your discussion topic during the meeting with your feedback.

Community

If you want to help us brainstorm how to promote “Internet Awareness” among our visitors, please join us here.
A guest blog post from a member of the SUMO Nation is coming your way… Patience, my friends!
By the way… Do you know Rust?
Reminder: We are going to retire the main SUMO mailing list, since it has been not used extensively for quite a while. So, you should remove sumo(AT)lists.mozilla.org from your contact lists.

Platform

Check the notes from the last meeting in this document. (and don’t forget about our meeting recordings).
The main point of today’s meeting was checking in and going through the list of outstanding issues. Please check the document linked above to make sure you’re up to date with the latest events.
We are still aiming for a migration next week!
You can preview the current migration test site here.
- All your staging login data should work, but if you can’t access the site, contact Madalina. Take a good look at the new (refreshed) home page and anything else that looks new to you.
- Drop your feedback into the same feedback document as usual.
Reminder: The post-migration feature list can be found here (courtesy of Roland – ta!)
- We are still looking for user stories to focus on immediately after the migration (also known as “Phase 1”)

Social

Join us for the Social Support Sprint on Friday! We’ll spend two hours together, answering as many questions as possible (via Respond). The FAQ for that is here.

Support Forum

Wednesdays seem to be the busiest days on the forums – and even though it’s Thursday today, you can jump in and get into the action!
Firefox 50 is out, so you may notice a spike in user questions, as usual around a release. Keep rocking and being helpful! You can find the release notification here.

Knowledge Base & L10n

Over 360 revisions have been submitted over the last 7 days – thank you, editors of SUMO!
If you’re curious about the upcoming KB & l10n process changes for the new platform, you have a taste of it here.
Thank you for making the version 50 articles “speak your language” :-) Users all around the world appreciate your efforts!

Firefox (release week for 50.0!)

for Android
- The forum thread for version 50 is here!

for Desktop
- The forum thread for version 50 is here (thanks to Philipp).

for iOS
- Firefox Focus is lauching today, so if you’ve got questions, check the FAQ doc about that. You can also read more about it on the other blog ;-)

Finally, something for your long autumn evenings… The playlist of (almost all) your great recommendations from the music sharing thread! Enjoy and keep rocking the helpful web!