Articles in “Meetings”

Sumo Weekly metrics Not a major bump from the 3.6 update. Maybe we’ll see more in next week’s traffic. About 70% of the people who use the “None of the … Read more

Sumo Weekly metrics Forum contributor participation is going down. Cww to verify that the metrics are correct cilias to talk to metrics team about getting a heat map for the … Read more

Attendees: djst, cww, Topal, cilias, zzxc, TMZ, Tanner, Tobbi, and asadotzler Sumo Welcome to the team, Kadir Topal! Applause… Weekly metrics KB helpfulness has been going down and we don’t … Read more

Sumo Weekly metrics Ability to see ratio of people coming to support vs the ADUs? Better question: How good was one release compared to another in terms of added support … Read more

Sumo Weekly metrics Last week’s weekly support issues Forum and live chat issues differ. On forum, most people are have problems with Facebook and other websites not working, rather than … Read more

Sumo Welcome back! Weekly metrics cilias to include data for trended search terms “url is not valid” is top trended search term. Not addressed in KB. forum thread indicates that … Read more

Sumo Weekly metrics Last week’s weekly support issues Norton causes startup crashes. Cheng to follow up with Kev. Facebook chat is “slow.” Could be an old version of Flash. cilias … Read more