Paying Down Enterprise Content Debt: Part 3
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more
Articles in “add-ons”
Paying Down Enterprise Content Debt: Part 2
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. This piece walks through the eight steps to develop … Read more
Paying Down Enterprise Content Debt: Part 1
Summary: This series outlines the steps to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. Part 1 identifies and frames the enterprise content debt … Read more
An exception to our ‘No Guerrilla Research’ practice: A tale of user research at MozFest
Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us. MozFest, the Mozilla Festival, is a vibrant conference and … Read more
Reflections on a co-design workshop
Co-design workshops help designers learn first-hand the language of the people who use their products, in addition to their pain points, workflows, and motivations. With co-design methods [1] participants are … Read more
How do people decide whether or not to get a browser extension?
The Firefox Add-ons Team works to make sure people have all of the information they need to decide which browser extensions are right for them. Past research conducted by Bill … Read more
The User Journey for Firefox Extensions Discovery
The ability to customize and extend Firefox are important parts of Firefox’s value to many users. Extensions are small tools that allow developers and users who install the extensions to … Read more