Meet them where they are, not where you want them to be.

mmarovich

1

With all apologies to Heinlein, being a Californian in summertime Manhattan is sort of like being a stranger in a strange land.  The heat doesn’t slow the pace everyone is fast-walking and fast-talking, all in high humidity.  It’s loud, chaotic and messy.  It’s also vibrant, beautiful and liberating.  I was in NYC June 13-19 to represent the Community Building Team at the Content Services Work Week. We were between twenty forty people in 1,000 square feet of co-working space that had a broken air conditioner.  It should have been terrible, it was the opposite.

Darren Herman and LaraFischer-Zernin made the week amazing.  The agenda showcased the projects the Team is trying out, worked collaboratively to surface new ideas, and managed to educate us about the shadowy world of online advertising without once lecturing anyone in the room.  I was impressed with the intelligence and passion of the team.  Darren clearly put deep thought into the design of work week.   He understands that people need to be brought along, not dictated to.   He and Lara did everything they could  make us welcome, comfortable and help us learn.

Despite Jishnu's expression, the ice cream really helped us stay cool.

Despite Jishnu’s expression, the ice cream really helped us stay cool.

They made New York manageable so that we could see the vibrant, the beautiful and the liberating.  They made the content manageable, so we could see past the fear of ads and understand the possibilities for disruption.  Content Services is a small but mighty team, and I’m excited to help them begin to build an open source community around their work.

I was also nervous.  The Content Services team had some rocky press when they started sharing their work, and the online advertising world is the antithesis of everything “open”. I  attended to help them take the first steps in working in the open.  Watching Darren understand the needs to his team, work tirelessly to make sure we were comfortable, and keep everyone focused, I saw a model of service leadership that helped allay my nerves.

I’ve felt like a stranger in a strange land before.  It happened the first time I had a large-scale interaction with the community a few years ago.  I realized that everything that I knew was wrong, and that I just didn’t get it.  I was lucky enough to have a tour guide in David Boswell,  so my journey to learning why we do what we do was pretty painless.   I joined David’s team to provide that same experience to others.   The Community Building Team is here to help Mozilla work effectively with the community at scale.  For groups like the Content Services Team that means we’re there to help members on the team learn about Open Source, and connect to the idea of why people do this.   We cannot assume that newer team members will just magically “get it”.

In designing my one-hour session for the team, I focused on the idea that much of the team was in a brand new culture  with a ton of expectations but limited explanations.  I knew that I couldn’t lecture them.  I had to get them to understand the why, and they had to connect with that on personal level, not just because it was their job.

I got the room warmed up by playing a game called Fortunately/Unfortunately, which is designed as a fun way to get people to share possibilities and concerns without pressuring them.   We moved to some discussion about why the team might want to work with a community.   Dia Bondi made me a funny video showcasing her first community experience at scale.

When people started to see the benefits of working in an open way with a global community,  I sent them off to be creative.  If my presentation was working they would start to create lists of opportunities where they could encourage the community to engage.

This team had a lot of ideas, and enthusiasm.

This team had a lot of ideas, and enthusiasm.

Group Brainstorm

Luckily, it was working.  They came back full of ideas and created a six page list of possibilities for opening the work up!

My strategy was this: meet them where they are, not where you want them to be .  We all started in Open Source at some point.  Not a single person working within the project at Mozilla was born knowing how to work the way we do.   We forget that, the same way New Yorkers expect everyone to walk and talk fast and woe to the person lost on the sidewalk.  When you have someone showing you where to go, and how to do it, things are better.  That was true as Darren made New York fun.  It was true for me when David patiently helped me learn.   I hope it will continue to be true for Content Services as I partner with them.

Excerpts from Darren:

“I honestly did not know what to expect with your presentation.  I didn’t think it was going to bomb, but I didn’t know how “good” it could be – also wasn’t sure how receptive most of the room was going to be towards community…

I heard some very positive feedback from the attendees.  They enjoyed the stimulation, the exercise and your energy…

What am I excited about as result of the session?

Three things:

1.  Knowing that someone like you exists in the org – not just Dia :)  Full of energy.

2.  Our entire team now has a baseline understanding of community.  Not all are experts, and neither am I , but we at least all heard the same thing at the same time… so the baseline is there.

3.  The opportunity of having community members help us in our quest towards building a great group within Mozilla…. now exactly what those community members do, say, act, participate, I’m not 100% sure… but we’ll get there.”

What’s Next?

I plan to spend July teaching them some basic concepts of openness.  We are going to work on active transparency, communication channels, the language of Mozilla and open planning.  Each week, starting July 7th the whole team will receive a short article on one of the above concepts to read then I’ll hold an open call at the end of each week where we discuss how to implement the concept in their work.

I cannot do this alone, I am looking for some people who want to act as community mentors for the group to attend the open calls and help the team design for future participation.   We will all be stronger and better from more perspective.  You can always connect with me directly, my contact info is on Mozillians.org.  Reach out if you are interested.

Once that is done we can start piloting a few areas of participation in the projects as they get off the ground.  The best part of working with this team is that it is all new, so contributors to this part of the project will be able to make an impact immediately.  I’ll be back in this space with open calls for participation.

Are you interested in learning more about the Community Building Team?

The Community Building Team is here to help! Contact us at CBT@Mozilla.com.  We are here to support your work and your team, from nascent groups like this, through the work of scale and transformation that can happen with some our more established communities.

 

Grow Mozilla discussion this Thursday

dboswell

0

If you’re interested in helping new people get involved with Mozilla, join us Thursday for an open community building forum.

Throw a party with Mozilla!

Jan Bambach

0

about:mozilla is a round-up of news and contribution opportunities. In this issue, we’re excited to share opportunities to throw a Maker Party, find your way home and stay safe on the Web.

Make and teach the Web with Maker Party from July 15 to September 15!
Maker PartyLast year, over 100,000 people in 330 cities participated in Maker Party, Mozilla’s global campaign to teach the Web. Maker Party unites educators, organizations and enthusiastic Web users with hands-on learning and making.

Individuals and organizations join Maker Party by attending an event in their area or running an event to teach the Web to their friends, family or communities.

Hosting a Maker Party is not only personally rewarding, it also contributes to the greater goal of increasing Web literacy for everyone, everywhere in the world.

Never get lost with Mozilla’s new location services program
Location Services
Ever wish you could find your way without GPS?

Mozilla’s experimental new
location services finder will help you establish your location using a crowdsourced map when your GPS is not available.

The project is just starting, so there are plenty of ways for you to get involved!

June is Internet Safety Month!
Internet Safety Month
Helping people stay safe on the Web is a crucial part of our Manifesto.
By keeping your browser up to date and creating unique and secure passwords for each of your accounts, you’re already taking steps toward a secure browsing experience.

Here are some ways you can learn more about how to stay safe online and how to join us in helping keep you and your personal information safe:

  • Contribute to the Internet’s safety with PriMo, the privacy team at Mozilla.
  • Find out more about Firefox’s setting.
  • Read more about how to make life awkward for hackers and share our guide with your family and friends.

Have a happy (and secure) Internet Safety Month!

Featured Contributor: Sujith Reddy
Sujith Reddy, a contributor from Hyderabad, India, is an open Web enthusiast and believes that “being open is freedom.” His focus is on evangelizing for developers with Angelhack, the world’s largest hackathon, but says there are lots of ways to get involved.

Sujith says, “Because Mozilla is not just a foundation, but a community, I find it interesting to contribute to the organization… Mozilla provides me an opportunity to talk to the people about the Open Web.” According to Sujith, Mozilla recognizes its contributors better than any other open source organization. He likes collaborating with other Mozilla contributors, which he finds “interesting, challenging, and fun”

Thank you for being an advocate for the open Web, Sujith!

  • Sujith got involved with Mozilla through teaching the Web with Webmaker.
  • At Me and Mozilla, you can read about all of Sujith’s contributions.

Photo of the Week

Photo of the week

Open Knowledge Finland’s Open Culture Data master class study trip to London in May 2014.

Upcoming events
* June 15 – Rawalpindi, Pakistan: HTML5 Game Development Competition
* June 20 – Taipei, Taiwan: Weekly MozTW Lab
* June 21 & 22 – Paris, France: Mozilla Bugs Squashing Party
* June 21-23 – Portland, Oregon: Ada Camp
* June 26 – Remote: Marketplace Day
* Find even more near you on the Events Calendar

Get Involved
These are just some of the available contribution opportunities. Learn more about other ways to get involved and find other Mozillians in our community who share your interests.

About about:mozilla
about:mozilla is a contributor-led email newsletter. Check out our credits.

Want to be a part of the next issue? about-mozilla@mozilla.com

For more on what has been happening this week also checkout the Mozilla Project Meeting. You can also subscribe to the email version.

MozCamp Beta – India Weekly Update (13-June)

enoonan

0

Screen Shot 2014-05-21 at 2.46.41 PM

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore.

 

Hi all!

Welcome to Week Five of our MozCamp Beta – India updates! We’re packing our bags and getting ready to head to India next week, so it’s been full steam ahead for the MozCamp team this week.

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore. As we work through the details of this event and future MozCamps, we’ll keep the Mozilla community up-to-date on this blog (in addition to weekly voice updates on the Project call).

You can always check out the Wiki, (including FAQs) for more information, but please feel free to respond to this post by subscribing and posting to the Events Mailing List or by pinging us on IRC in #MozCamp2014.

Thanks so much for your support!

This week:

  • Content session rehearsals for all facilitators happened on Thursday via IRC
  • Teaching kits and learning activities are being created using Webmaker
  • Content and session materials continue to be finalized and integrated with the other sessions
  • Communications and a pre-event survey went out to all MozCamp Beta – India attendees, with follow-up surveys to come throughout next week
  • On-site logistics, including room pairing and travel, are being finalized and locked
  • Based on feedback from the rebranding survey, the Mozilla Creative team met to go over the naming options. These will be shared with the wider community for feedback shortly.

Next week, we will continue to finalize session content/structure and finalize travel & event logistics while staff and attendees make their way to India. Onsite rehearsals will happen on Friday, June 20, while the event will run through Sunday.

After MozCamp Beta – India wraps next week, we will have an update on branding, timing and locations of the larger events happening later this year. Thank you for your patience as these pieces come together.

MozCamp Plan:
The strategy and plan for 2014 can be found here. This document offers some good background and framework for MozCamp but it’s best to refer to the MozCamp 2014 Wiki for the most up-to-date information.

The MozCamp planning team meets weekly on Tuesday’s and we post our meeting notes here. If you have any questions, comments or feedback, please post them it or ping us on IRC #mozcamp2014. I will be in the US during MozCamp Beta India, SO

Thanks for reading!
Lizz Noonan

 

Grow Mozilla discussion this Thursday

dboswell

0

If you’re interested in helping new people get involved with Mozilla, join us Thursday for an open community building forum.

Firefox 30 New Contributors

josh

0

With the upcoming release of Firefox 30, we are pleased to welcome the 62 developers who contributed their first code change to Firefox in this release, 49 of whom were brand new volunteers! Special thanks to Sezen Günes for compiling these statistics for this release. Please join us in thanking each of these diligent and enthusiastic individuals, and take a look at their contributions:

MozCamp Beta – India Weekly Update (06-June)

enoonan

0

Screen Shot 2014-05-21 at 2.46.41 PM

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore.

 

Hi all!

Welcome to Week Four of our MozCamp Beta – India updates!

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore. As we work through the details of this event and future MozCamps, we’ll keep the Mozilla community up-to-date on this blog (in addition to weekly voice updates on the Project call).

You can always check out the Wiki, (including FAQs) for more information, but please feel free to respond to this post by subscribing and posting to the Events Mailing List or by pinging us on IRC in #MozCamp2014.

Thanks so much for your support!

This week:

  • Content session rehearsals for all facilitators happened on Wednesday this week
  • Teaching kits and learning activities are being created using Webmaker/li>
  • Content and session materials continued to be developed and refined
  • Local community members were selected as content area co-facilitators and lightning talk presenters
  • On-site logistics continued to be finalized, including room pairing and travel
  • Based on feedback from the rebranding survey, the Mozilla Creative team is working on event branding for the larger events later in the year

Next week, we will continue to work on session content and finalize travel & event logistics. We are aiming to have a virtual rehearsal session next week. Stayed tuned for more information on follow-up rehearsals, both virtual and on-site. We will also have an update on branding, timing and locations of the larger events happening later this year.

MozCamp Plan:

The strategy and plan for 2014 can be found here. This document offers some good background and framework for MozCamp but it’s best to refer to the MozCamp 2014 Wiki for the most up-to-date information.

The MozCamp planning team meets weekly on Tuesday’s and we post our meeting notes here. If you have any questions, comments or feedback, please post them it or ping us on IRC #mozcamp2014.

Thanks for reading!
Lizz Noonan

Enabling Communities that have Impact Town Hall next Tuesday

dboswell

0

Next Tuesday, June 10, at 10:00 AM PDT (17:00 UTC), we’ll be having a Town Hall to discuss the goal to increase the number of active contributors at Mozilla by 10x this year.

Photo by Marcia Knous

Photo by Marcia Knous

You can take part by joining one of Mozilla’s spaces, watching the video on Air Mozilla or hanging out in #townhall IRC.

We’ll start with providing some information about why we have this goal, what we’re doing about it and where we’re headed.

The second half will be structured as a Q&A session. Please submit any questions that you’d like to have answered.

Choose your own adventure, Firefox Marketplace, and more…

Jan Bambach

0

about:mozilla is a round-up of news and contribution opportunities. Here’s what’s happening this week.

Choose your own adventure with What Can I Do for Mozilla
What can I do for Mozilla?
We want to keep you connected to contribution opportunities that are right for you, so we created What Can I Do for Mozilla? to do just that.

Whether you’re interested in education, coding, documentation, or translation, this site will help you find the right place to get involved. Contribution can take on many forms, from teaching the web with Webmaker to writing code for Firefox.

The only question that remains is, what can you do for Mozilla?

Tell us what apps you want to see on the Firefox Marketplace

Our community has been building amazing apps for Firefox Marketplace using open web standards.

We recently launched this page to get your feedback on your favorite apps. We can feature single apps, a collection of apps, local apps, and more, so tell us about your favorites!

Want to build your own apps? Join MDN, the Firefox developer network. You can also learn html5, the newest standard of html, through the Mozilla Developer Network.

Firefox Affiliates 2.0 connects you with your favorite Mozilla products

In 2011, we launched the Firefox Affiliates program, which allows you to embed buttons on your personal website to share your love of Mozilla. This program allows you to make our products better and support our mission with just a few clicks.

This week, we’re proud to announce the new Firefox Affiliates’ new look! With almost 100,000 affiliates and growing, we can join together to promote innovation, opportunity and openness on the Internet.

If you aren’t a Firefox Affiliate yet, why don’t you become one today? If you already are, we are sure you will love the new platform as much as we do and invite others to become one as well.

  • Mozilla’s WebDev team tells you all about the new affiliates program on their blog.
  • See which affiliates are leading the charge with the new affiliates leaderboard.
  • Want to know what’s next for Firefox Affiliates? WebDev’s roadmap will tell you.

Featured Contributor: Peiyong Lin

A long time Firefox user, Peiyong Lin first contributed to Mozilla in October, 2013. As a coder, he has written a variety of patches for both Firefox and Servo and also provided translation and volunteer encouragement for his local community.

Peiyong is a programmer finishing up his degree at Sun Yat-sen University in Guandong Province in China and loves to dive into Firefox projects to grow with Mozilla.

Regarding his involvement, he says, “It’s very exciting when you know that people may have a better experience when they get access to the Internet… Mozilla has the power to shape the future of the Internet. Wouldn’t it be wonderful to get involved?”

Thank you for making the web a better place, Peiyong!

Photo of the Week

Photo of the week

Some Firefox fans at the 15º Fórum Internacional de Software Livre. Photo by Ricardo Pontes. Find more pictures of the event on Flickr.

Upcoming events
* Ongoing – Remote: Webmaker Training
* May 27 – June 8 – Tamil Nadu, India: MozCafe Chennai
* June 5 – Mayence, Germany: RheinMainJS
* June 7 – Kampala, Uganda: Womoz Launch Party Uganda
* June 7 & 8 – Vancouver, Canada: Mini Maker Faire Vancouver
* Find even more near you on the Events Calendar

Get Involved
These are just some of the available contribution opportunities. Learn more about other ways to get involved and find other Mozillians in our community who share your interests.

About about:mozilla
about:mozilla is a contributor-led email newsletter. Check out our credits.

Want to be a part of the next issue? about-mozilla@mozilla.com

For more on what has been happening this week also checkout the Mozilla Project Meeting. You can also subscribe to the email version.

MozCamp Beta – India Update (30-May)

enoonan

0

Screen Shot 2014-05-21 at 2.46.41 PM

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore.

 

Hi all!

Welcome to Week Three of our MozCamp Beta – India updates!

MozCamp Beta – India will run from June 20th – June 22nd in the city of Bangalore. As we work through the details of this event and future MozCamps, we’ll keep the Mozilla community up-to-date on this blog (in addition to weekly voice updates on the Project call).

You can always check out the Wiki, (including FAQs) for more information, but please feel free to respond to this post by subscribing and posting to the Events Mailing List or by pinging us on IRC in #MozCamp2014.

Thanks so much for your support!

This week:

  • Registration closed, with 80 community members confirmed to attend
  • Wiki continued to be updated
  • Content and session materials continued to be developed and refined
  • Began discussions around timing and locations for larger MozCamps later this year – more to come soon!
  • Local community members conducted a site visit to the JW Marriott in Bangalore

Next week, we will continue to work on session content and finalize travel & event logistics. We will also be having the first content session rehearsals next week.

MozCamp Plan:

The strategy and plan for 2014 can be found here. This document offers some good background and framework for MozCamp but it’s best to refer to the MozCamp 2014 Wiki for the most up-to-date information.

The MozCamp planning team meets weekly on Tuesday’s and we post our meeting notes here. If you have any questions, comments or feedback, please post them it or ping us on IRC #mozcamp2014.

Thanks for reading!
Lizz Noonan