Decisive moment for net neutrality in Europe

Jochai Ben-Avie

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After years of negotiations, the E.U. Telecom Single Market Regulation (which includes proposed net neutrality rules) is nearing completion. If passed, the Regulation will be binding on all E.U. member states. The policymakers – the three European governmental bodies:  the Parliament, the Commission, and the Council – are at a crossroads: implement real net neutrality into law, or permit net discrimination and in doing so threaten innovation and competition. We urge European policymakers to stand strong, adopt clear rules to protect the open Internet, and set an example for the world.

At Mozilla, we’ve taken a strong stance for real net neutrality, because it is central to our mission and to the openness of the Internet. Just as we have supported action in the United States and in India, we support the adoption of net neutrality rules in Europe. Net neutrality fundamentally protects competition and innovation, to the benefit of both European Internet users and businesses. We want an Internet where everyone can create, participate, and innovate online, all of which is at risk if discriminatory practices are condoned by law or through regulatory indifference.

The final text of European legislation is still being written, and the details are still gaining shape. We have called for strong, enforceable rules against blocking, discrimination, and fast lanes are critical to protecting the openness of the Internet. To accomplish this, the European Parliament needs to hold firm to its five votes in the last five years for real net neutrality. Members of the European Parliament must resist internal and external pressures to build in loopholes that would threaten those rules.

Two issues stand out as particularly important in this final round of negotiations: specialized services and zero-rating. On the former, specialized services – or “services other than Internet access services” – represent a complex and unresolved set of market practices, including very few current ones and many speculative future possibilities. While there is certainly potential for real value in these services, absent any safeguards, such services risk undermining the open Internet. It’s important to maintain a baseline of robust access, and prevent relegating the open Internet to a second tier of quality.

Second, earlier statements from the E.U. included language that appeared to endorse zero-rating business practices. Our view is that zero-rating as currently implemented in the market is not the right path forward for the open Internet. However, we do not believe it is necessary to address this issue in the context of the Telecom Single Market Regulation. As such, we’re glad to see such language removed from more recent drafts and we encourage European policymakers to leave it out of the final text.

The final text that emerges from the European process will set a standard not only for Europe but for the rest of the world. It’s critical for European policymakers to stand with the Internet and get it right.

Chris Riley, Head of Public Policy
Jochai Ben-Avie, Internet Policy Manager

Announcing the 2015 Ford-Mozilla Open Web Fellows

melissa

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Building and supporting leaders equipped to protect the open Web is a core part of Mozilla’s advocacy strategy. After a comprehensive, worldwide search, we are excited to introduce the 2015 Ford-Mozilla Open Web Fellows!

Paola Paola Villarreal | Americal Civil Liberties Union, Massachusetts
Tim Tim Sammut | Amnesty International
Andrea Andrea Del Rio | Association for Progressive Communications
Drew Drew Wilson | Free Press
Gem Gem Barrett | Open Technology Institute
Tennyson Tennyson Holloway | Public Knowledge

Find out more about what they will be doing in 2015.

The 2015 class represents the diversity of the Web — they come from around the world and bring skills ranging from security analysis and digital campaigning to games and apps development. Each Fellow will spend 10 months immersed in a host organization, working to advance Mozilla’s mission in policy areas including privacy, access, expression and more.

Learn about the competitive selection process.

The Open Web Fellows program — a collaboration between the Ford Foundation and Mozilla — is an international program designed to engage developers, engineers, technologists, programmers and other webmakers with civil society organizations around the world to help protect the Internet. The Fellowship program is designed to create an ecosystem that will strengthen and build leaders dedicated to advancing the free and open Web.

During the 10-month Fellowship, this next generation of leaders will be immersed in projects that address key needs with respect to digital freedom. The Fellowships will produce better technical understanding among civil society and government policy-making bodies, a stronger affirmative agenda that creates better public awareness and understanding of Internet policy issues, and improved cross-sector coordination. Fellows will serve as mentors, advisors and ambassadors, helping to develop a better-informed global policy discussion.

The 2015 class of Ford-Mozilla Open Web Fellows are working with some of the world’s leading organizations to help ensure the public policy climate safeguards the Internet as a shared, global and public resource. In this inaugural year, Fellows are embedded within six organizations: the American Civil Liberties Union (ACLU), Amnesty International, the Association for Progressive Communications (APC), Free Press, Open Technology Institute and Public Knowledge.

Please join us in welcoming the 2015 class of Ford-Mozilla Open Web Fellows. We are eager to see their impact in the months to come.

Mozilla applauds U.S. Senate’s passage of the USA FREEDOM Act

Jochai Ben-Avie

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Today, the U.S. Senate voted to approve the USA FREEDOM Act. We will digest the news fully over the next few days but in the meantime would like to share this response from Denelle Dixon-Thayer, Senior Vice President for Business and Legal Affairs:

“Mozilla has long supported the USA FREEDOM Act, and we are glad to see today’s passage, which is a significant first step to restore trust online, and a foundation for further needed reform. We have more work to do, in the United States and in many other countries around the world, to protect user privacy and security on the Internet. Mozilla will continue our efforts to secure the Web and its users, demand greater oversight of surveillance activities by all governments, and keep backdoors out of our private communications.”

We’re not done yet. We’re going to rally the troops and plan for next steps to defend privacy all around the world. Stay tuned for more, soon.

Amendments at risk of derailing USA FREEDOM

Jochai Ben-Avie

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On Sunday night, the U.S. Senate advanced the USA FREEDOM Act on a vote of 77-17, taking the largest step toward surveillance reform by this chamber in decades. We’re glad the Senate heard the loud chorus of voices demanding reform and voted in favor of the legislation, and we hope they will swiftly overcome the remaining procedural hurdles standing in the way of this important legislation without attaching any harmful amendments.

Real reform now is critical and this legislation will further serve as a foundation for the many reforms needed to restore users’ trust in the Internet, which is why we’re concerned to see several amendments put forward by Senate Majority Leader McConnell. Mozilla opposes all of the amendments up for a vote tomorrow:

  • Amendment 1451 – Guts amicus provision: The USA FREEDOM Act as approved by the House included good (not great) language appointing outside experts in certain cases, who would be charged to argue for protections for privacy and civil liberties. Amendment 1451 would remove these duties, rendering the amicus advocates ineffective and removing most benefits of the amicus provision.
  • Amendment 1450 – Doubles the waiting period before the law goes into effect: This amendment would extend from 6 months to 12 the transition period from current bulk collection to company-held data, despite clear indications from the NSA that they can transition fully in 6 months. The primary practical impact of the extended waiting period would be six months of unnecessary bulk collection and opportunities to weaken or curtail reforms.
  • Amendment 1449 – Requires providers to give notice about data retention policies: This amendment requires an “electronic communication service provider” to give 6 months notice to the Attorney General if that service provider intends to retain its call detail records for a period of less than 18 months. In practice, this could be interpreted as a data retention mandate, even though the Director of National Intelligence has already said that no new data retention mandate is needed. Requiring this kind of notification before a company can change its internal policies is unnecessary interference and seems to serve no purpose other than to undermine user privacy and security.

Due to a procedural move by Majority Leader McConnell, these are likely to be the only amendments considered by the Senate. However, if any of these amendments are adopted, this bill will need to go back to the House for another vote. It is unclear whether the House would adopt an amended version or how long it would take to approve a watered-down version of a bill that the House so overwhelmingly approved. We urge the Senate to pass the House version of the USA FREEDOM Act swiftly to avoid any further delay in enacting the reforms this country needs.

Copyright reform in the European Union

Chris Riley

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The European Union is considering broad reform of copyright regulations as part of a “Digital Single Market” reform agenda. Review of the current Copyright Directive, passed in 2001, began with a report by MEP Julia Reda. The European Parliament will vote on that report and a number of amendments this summer, and the process will continue with a legislative proposal from the European Commission in the autumn. Over the next few months we plan to add our voice to this debate; in some cases supporting existing ideas, in other cases raising new issues.

This post lays out some of the improvements we’d like to see in the EU’s copyright regime – to preserve and protect the Web, and to better advance the innovation and competition principles of the Mozilla Manifesto. Most of the objectives we identify are actively being discussed today as part of copyright reform. Our advocacy is intended to highlight these, and characterize positions on them. We also offer a proposed exception for interoperability to push the conversation in a slightly new direction. We believe an explicit exception for interoperability would directly advance the goal of promoting innovation and competition through copyright law.

Promoting innovation and competition

“The effectiveness of the Internet as a public resource depends upon interoperability (protocols, data formats, content), innovation and decentralized participation worldwide.” – Mozilla Manifesto Principle #6

Clarity, consistency, and new exceptions are needed to ensure that Europe’s new copyright system encourages innovation and competition instead of stifling it. If new and creative uses of copyrighted content can be shut down unconditionally, innovation suffers. If copyright is used to unduly restrict new businesses from adding value to existing data or software, competition suffers.

Open norm: Implement a new, general exception to copyright allowing actions which pass the 3-step test of the Berne Convention. That test says that any exception to copyright must be a special case, that it should not conflict with a normal exploitation of the work, and it should not unreasonably prejudice the legitimate interests of the author. The idea of an “open norm” is to capture a natural balance for innovation and competition, allowing the copyright holder to retain normal exclusionary rights but not exceptional restrictive capabilities with regards to potential future innovative or competing technologies.

Quotation: Expand existing protections for text quotations to all media and a wider range of uses. An exception of this type is fundamental not only for free expression and democratic dialogue, but also to promote innovation when the quoter is adding value through technology (such as a website which displays and combines excerpts of other pages to meet a new user need).

Interoperability: An exception for acts necessary to enable ongoing interoperability with an existing computer program, protocol, or data format. This would directly enable competition and technology innovation. Such interoperation is also necessary for full accessibility for the disabled (who are often not appropriately catered for in standard programs), and to allow citizens to benefit fully from other exceptions to copyright.

Not breaking the Internet

“The Internet is a global public resource that must remain open and accessible.” – Mozilla Manifesto Principle #2

The Internet has numerous technical and policy features which have combined, sometimes by happy coincidence, to make it what it is today. Clear legislation to preserve and protect these core capabilities would be a powerful assurance, and avoid creating chilling risk and uncertainty.

Hyperlinking: hyperlinking should not be considered as any form of “communication to a public”. A recent Court of Justice of the EU ruling stated that hyperlinking was generally legal, as it does not consist of communication to a “new public.” A stronger and more common-sense rule would be a legislative determination that linking, in and of itself, does not constitute communicating the linked content to a public under copyright law. The acts of communicating and making content available are done by the person who placed the content on the target server, not by those making links to content.

Robust protections for intermediaries: a requirement for due legal process before intermediaries are compelled to take down content. While it makes sense for content hosters to be asked to remove copyright-infringing material within their control, a mandatory requirement to do so should not be triggered by mere assertion, but only after appropriate legal process. The existing waiver for liability for intermediaries should thus be strengthened with an improved definition of “actual knowledge” that requires such process, and (relatedly) to allow minor, reasonable modifications to data (e.g. for network management) without loss of protection.

We look forward to working with European policymakers to build consensus on the best ways to protect and promote innovation and competition on the Internet.

Chris Riley
Gervase Markham
Jochai Ben-Avie

It’s the final countdown: US surveillance reform nearing the finish line

Jochai Ben-Avie

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The USA FREEDOM Act was born out of the shocking revelations of overbroad government surveillance that began two years ago. In its short life (it was first introduced in 2013) the USA FREEDOM Act has gone through many iterations; along with many others we have supported this legislation in our push for broader surveillance reform. The USA FREEDOM Act, although not perfect and clearly a product of compromise, deserved our support. Yet, even after overwhelming support in the House, the Senate failed to do its job late last Friday night and failed to pass the USA FREEDOM Act (defeated by a 57-42 vote). Just three more votes were needed to move this legislation forward. The word “disappointing” doesn’t really express the proper sentiment.

Facing expiration (at midnight on May 31, 2015) of three legal authorities authorizing US surveillance programs, the Senate also declined on Friday night to advance a two-month reauthorization of these authorities (by a vote of 45-54). The strategic decision-making here is still confounding. Why wait until the night before a holiday recess when the House has already left to take these votes to the floor? Now, Senate Majority Leader Mitch McConnell – left with few options — is taking the unusual step of calling a Sunday May 31st session to try again to pass something just hours before these authorities sunset. This won’t be without several challenges.

Any paths for emergency reauthorization or any “compromises” will face filibuster threats from, among others, Senator Rand Paul, who took to the floor for 10 and half hours last week to lambast the surveillance state and refused Majority Leader McConnell’s attempts on Friday evening to extend these expiring provisions by even one day. Senator Paul’s hardline opposition, combined with the nuances of the Senate’s arcane procedures and the presence of a number of other privacy champions in the Senate, means it will be nearly impossible to pass legislation in such a short window of time.

On the House side, Representatives passed the USA FREEDOM Act overwhelmingly. The House is scheduled to return from recess and vote no earlier than 6:30PM on June 1st – well after the authorities sunset. There may be some last minute wrangling during this recess week, but without some agreement from the House to take up an interim reauthorization prior to the May 31st expiration, it appears that the Senate must either pass the House version of USA FREEDOM or let these authorities sunset. Put another way, if the Senate doesn’t pass the House version of USA FREEDOM, there will be a gap in authorized collection by the intelligence community. Justice Department officials have indicated that the NSA has already begun shutting down the 215 programs so as to be in compliance if a sunset occurs.

So what actually happens if these provisions sunset? It is tempting to view a sunset as a privacy win, as the government would be restrained from bulk collection of our telephone records after all. While there’s truth to that, we can and should expect to see the national security hawks and the intelligence community push hard to reinstate some version of these authorities. A likely possibility is a Senate effort to pass a weaker “reform” bill, a watered down USA FREEDOM Act. For example, several senators have been vocal about their belief in the need for a data retention mandate — which we’ve spoken out against before — so if these authorities expire, we fear post-sunset legislative efforts will likely include such a requirement as a pathway to 60 votes in the Senate. Already Senate Intelligence Chair Richard Burr and Vice Chair Diane Feinstein have each floated bills to this end. We oppose both of these bills; they do not provide the reforms that we need.

However, as Harley Geiger of CDT notes in a recent post on Lawfare: “A few hours’ sunset may not make much difference to beltway insiders, but a post-sunset vote re-instating Sec. 215 can correctly be seen by voters as a huge expansion in government surveillance power after that power had gone dormant.” While the Senate may look to compromise after sunset, the House may well lean the other direction. House Judiciary Chairman Goodlatte and Ranking Member Conyers have indicated in a recent statement, “If the Senate chooses to allow these authorities to expire, they should do so knowing that sunset may be permanent.”

Yet, permanent sunset of Section 215 would not satisfy the Senate, and it would not be a panacea for civil liberties. The government could still conduct bulk collection in a few different ways:

  1. The government could use the FISA pen register/trap and trace statute (PR/TT), for example, which the government has previously used to conduct bulk collection of email metadata (the program allegedly ended in 2011 due to a lack of resources and demonstrated efficacy). It’s worth noting that while bulk collection under PR/TT is curtailed in the USA FREEDOM Act, this statute doesn’t otherwise have a sunset.
  2. Through other legal pathways — the vast majority of mass surveillance occurs under other authorities such as Executive Order 12333 and Section 702 of the FISA Amendments Act. While the USA FREEDOM Act doesn’t address these authorities either, we believe passing this legislation will serve as a better foundation for further reform than a sunset.
  3. Through grandfathering — Section 215’s sunset provision has a clause saying that investigations that were begun before the sunset occurred may continue. The FBI doesn’t put a time limit on its investigations, whatever broad investigation they’ve been using to justify bulk collection could foreseeably continue indefinitely. While the recent 2nd Circuit Court of Appeals opinion might mitigate this a bit, it’s unclear if the Foreign Intelligence Surveillance Court will apply that court’s reasoning to the government.

Privacy and security of users on the Internet is fundamental. Mozilla stands in continued support of the USA FREEDOM Act, as do hundreds of thousands of users, tech companies, privacy advocates, the Director of National Intelligence, the Attorney General, and the White House. Indeed, a bipartisan majority of both chambers of Congress support this legislation. We urge the House to stand behind their overwhelming vote to approve this legislation and to demand reforms that are at least as strong as the USA FREEDOM Act. Ultimately, this bill failed on a procedural vote on Friday night by just three votes. When the Senate reconvenes this Sunday, we hope three senators will step up to help enact the real reforms that users demand.

 

 

Mozilla Advocacy – 2015 Plan

Dave Steer

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Mozilla Advocacy — Our 2015 Plan for Protecting and Advancing the Open Web

Advocacy is a relatively new area of focus for Mozilla. Our increased emphasis on advocacy is born out of the recognition that, like code, public policy has an impact on the shape and health of the open web — and that a vital force protecting the web will be the millions of people who consider themselves to be citizens of the web.

Over the next few weeks, the Mozilla Advocacy team — including Andrea Wood, Director of Digital Advocacy and Fundraising; Melissa Romaine, Advocacy Manager; Chris Riley, Head of Public Policy; Stacy Martin, Senior Manager of Privacy and Engagement; Jochai Ben-Avie, Internet Policy Manager; and, Alina Hua, Senior Data Privacy Manager —  will lay out our latest thinking about how we’re developing public policy and creating advocacy initiatives.

Our goal with Mozilla Advocacy is to advance the Mozilla mission by empowering people to create measurable changes in public policy to protect the Internet as a global public resource, open and accessible to all. Our three strategies to achieve this goal are:

  1. Leadership Development — Grow a global cadre of leaders — activists, technologists, policy experts — who advance the free and open web.

  2. Community — Assist, grow, and enable the wider policy & advocacy community.

  3. Grassroots Advocacy — Run issue-based campaigns to grow mainstream engagement with Mozilla and open web issues.

Each of these strategies ties directly to the goal of empowering people. Yet, as we execute there are still open questions that need input and more thought from the community. For instance, how can we create better scale and participation, recognizing that real impact happens when the community is empowered to take action on policy and advocacy initiatives. A key to this is making our own policy positions and advocacy efforts easier for people to understand and engage with.

We need you to play an active role. Because the web is growing in markets where we are not experts, the Mozilla community will play a central role in scaling efforts to protect the open web throughout the world. We invite you to help shape our thinking by reading the 2015 Policy & Advocacy Plan and offering input through this thread in the Mozilla Advocacy Community.

–Dave Steer, Director of Advocacy, Mozilla

Congress has only days left to reform surveillance law

Jochai Ben-Avie

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UPDATE: The House passed the USA FREEDOM Act today 338-88. The following statement can be attributed to Mozilla Head of Public Policy Chris Riley:

“Mozilla is pleased to see the House vote overwhelmingly today to pass the USA FREEDOM Act. This legislation significantly curtails bulk collection under the Patriot Act and other authorities, and puts us on a path to a more private and secure Internet.

We urge the Senate to swiftly follow suit and vote to pass the bipartisan USA FREEDOM Act. We are staunchly opposed to any short- or long-term reauthorization of these sections of the Patriot Act absent meaningful reforms. Now is not the time to delay on these much needed reforms.”

Original post:

This week, the U.S. House of Representatives is scheduled to vote on the USA FREEDOM Act, a bipartisan, bicameral piece of legislation that would significantly reform surveillance activities conducted under the USA PATRIOT Act.

Mozilla supports this legislation, which passed out of the House Judiciary Committee on a 25-2 vote. This version of USA FREEDOM Act would:

  • curtail bulk collection activities under Section 215 as well as Pen Register/Trap and Trace and National Security Letter authorities;
  • bring increased transparency to surveillance activities, including through the declassification of Foreign Intelligence Surveillance Court (FISC) opinions and new reporting requirements on the government;
  • allow companies to report the scope and scale of national security demands in smaller ranges (bands of 500 as opposed to 1,000) than is allowed today;
  • enable outside attorneys to participate in FISC cases involving novel interpretations of law, providing an important check on the government; and
  • not require any data retention mandates.

While we believe many more surveillance reforms are needed, this legislation would be a significant step forward to enhancing user privacy and security. Indeed, the 2nd Circuit ruled last week that the government’s mass surveillance of call detail records — information about who you called, when you called, for how long you spoke, an incredibly detailed map of your private life — under Section 215 is illegal. Congress must act now to reform these surveillance authorities.

Despite the 2nd Circuit ruling and significant grassroots pressure (including from the Mozilla community), some senators are pushing for a reauthorization of these illegal surveillance activities without any reforms. Any delay in passing the USA FREEDOM Act is likely to lead to weakened reforms, so we urge Members of Congress to reject even a short term reauthorization of Section 215 and the two other PATRIOT Act statutes which are set to expire at the end of the month.

We hope the House will overwhelmingly approve the USA FREEDOM Act this week, reflecting the significant and diverse support for this legislation, and we hope that the Senate will swiftly follow suit in passing the bill without harmful amendments.

 

French National Assembly advances dangerous mass surveillance law

Jochai Ben-Avie

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Mozilla is deeply concerned with last week’s overwhelming approval by the French National Assembly of the Projet de Loi Relatif au Renseignement, which intends to restructure the legal framework for French intelligence activities.

As currently written, the bill threatens the integrity of Internet infrastructure, user privacy, and data security. More specifically, the current bill authorizes France’s intelligence services to:

  • Pervasively monitor and store user communications, metadata, and Web activity about all users in France and abroad;
  • Force Internet service providers (and potentially other technology companies) to install “black boxes” in their networks to collect massive amounts of data and use algorithms to search for “suspicious patterns”;
  • Intercept user communications, including reading emails and tapping phones, without meaningful due process or oversight; and
  • compromise Internet infrastructure in France and extraterritorially.

We’ve previously voiced our concerns against this legislation, as did an impressive number of very diverse stakeholders ranging from Internet users, civil society groups, businesses, lawyers’ and magistrates’ unions, the French association of victims of terrorism, the French Digital Council, as well as administrative authorities such as the CNIL (French Data Protection authority), CNCDH (French National Consultative Committee for Human Rights). The legislators seem to have given little consideration to these myriad voices and, unfortunately, all of the proposed provisions we warned about in our previous post have been included in the bill that passed the National Assembly.

There is a stark discrepancy between the open and constructive discussions being held in international fora and France’s trajectory and disregard for the expressed concerns in these matters. For instance, while France was a founding member of the Freedom Online Coalition, a group of 26 governments committed to Internet freedom, the French government was disappointingly nowhere to be seen at the Coalition’s annual conference this week in Mongolia.

The Intelligence Bill now moves to the French Senate for consideration. We urge the French senators to uphold France’s international commitments, engage in a meaningful way with the concerns that have been raised by numerous stakeholders, and update the bill accordingly. All concerned actors can and should continue to speak out against the bill, for instance, through the Sous Surveillance campaign run by La Quadrature du Net and other civil society groups.

Finally, we call on France, as an international leader in upholding human rights around the world, to set a positive example for other governments rather than continuing on a course of eroding protections for users and undermining the open Internet.

Mozilla View on Zero-Rating

Denelle Dixon-Thayer

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Our support of net neutrality is grounded in our belief that we all must fight to maintain an open, global, and growing Internet. Because of the scale and potential of the Internet, it must be an international effort. We see a growing focus on net neutrality around the world and believe that this focus is positive and necessary for the continued health of this valuable global asset.

In India, for example, the focus on net neutrality and the impacts of zero-rating have reached an important inflection point. This week, we sent a letter to the Prime Minister of India supporting net neutrality, in response to an open consultation by the Telecom Regulatory Authority of India on Internet services. The Indian Internet community, including many Mozillians, has spoken out expressing concerns with zero-rating and its impacts on an open Internet. Not surprisingly, we too are concerned, and Mozilla’s Executive Chairwoman Mitchell Baker posted to her blog to identify what those concerns are. The bottom line is that zero-rating may actually NOT connect the world’s unconnected billions to the Internet, in India or elsewhere.

Zero-rating does not at first pass invoke the prototypical net neutrality harms of throttling, blocking, or paid prioritization, all of which involve technical differentiation in traffic management. Instead, zero-rating makes some Internet content and services “free” by excluding them from data caps that apply to other uses of traffic (which can result in “blocking” of sorts if a user has no available data left in a billing period).

The impact of zero-rating may result in the same harms as throttling, blocking, or paid prioritization. By giving one company (or a handful) the ability to reach users at no cost to them, zero-rating could limit rather than expand a user’s access to the Internet and ultimately chill competition and innovation. The promise of the Internet as a driver of innovation is that anyone can make anything and share it with anyone. Without a level playing field, the world won’t benefit from the next Facebook, Google or Twitter.

There are many things we still don’t know about zero-rating. It’s a relatively new business model and there is not a lot of data about its benefits or its harms, so we don’t know with certainty what the long-term effects will be. We don’t have data on substitutability – how many users will reduce or even stop their open Internet use because they have to pay, while walled garden offerings are free to them. But we do have data indicating that a significant percentage of people confuse “the Internet” and “Facebook,” – in part because of Facebook’s Internet.org initiative – notably including a global survey by Quartz where over half of respondents agreed with a statement equating Facebook with the entire Internet.

There’s also missing data on the other side of the equation. There may be markets where affordability hurdles to access remain so significant that mobile networks can’t reach economies of scale to keep prices down. It may be possible that access to zero- rated services will help to give previously unconnected users a “taste” of the Internet leading them to demand access to the open Internet itself. The truth is we don’t know.

Still, prohibition through legislation or regulation, a path some governments have taken or are considering, may not be the right answer. Taken to an extreme regulation could chill some innovation and could result in industry not taking collective action. Even worse, regulation could allow governments to determine which content could/should be zero-rated – and the benefit of net neutrality is that no entity should get to decide which content a user has access to. Different markets and political environments require individual analysis. In some contexts, such as Netflix’s abandoned zero-rating plans in Australia, resolution may occur as a result of public pressure, without formal action.

We understand the temptation to say “some content is better than no content,” choosing a lesser degree of inclusion over openness and equality of opportunity. But it shouldn’t be a binary choice; technology and innovation can create a better way, even though these new models may take some time to develop. Furthermore, choosing limited inclusion today, even though it offers short-term benefits, poses significant risk to the emergence of an open, competitive platform that will ultimately stifle inclusion and economic development.

There are alternative approaches that could serve as solutions to the challenges that zero-rating seeks to address. For example, Mozilla has sought to create such an alternative within the Firefox OS ecosystem. Our partnership with Grameenphone (owned by Telenor Group) in Bangladesh allows users to receive 20 MB of data usage for free each day, in exchange for viewing an advertisement. Our partnership with Orange will allow residents of multiple African countries to purchase $40 Firefox OS smartphones that come packaged with 6 free months of voice, text, and up to 500 MB per month of data. Scaling up arrangements like these could represent a long-term solution to the key underlying problems of digital inclusion and equality.

Likely, the solution will be found in some combination of: new approaches and business models; potential increases in philanthropic engagement as Mitchell’s post suggests; and technology and business innovations to reduce the costs of connectivity. But whatever the mix is, preserving the level playing field that drives innovation and competition on the Internet must be the baseline.

We’ve tried to outline here some of the positive and negative issues associated with zero-rating. More education about these issues, and affordability and accessibility challenges, will be part of working out the right solutions. Multi-stakeholder roundtables and incubation challenges around alternative solutions to affordability problems are also likely fruitful pathways. Or maybe solutions will come from academia and think tanks, through research driven white papers. Mozilla will be exploring these options further in the months to come.

We look forward to working with the Mozilla community, others in industry, civil society, governments and other actors to think through how best to provide everyone with access to the full diversity of the open Web. We hope you’ll join us in these conversations.

Denelle Dixon-Thayer, SVP, Business and Legal Affairs
Chris Riley, Head of Public Policy
Jochai Ben-Avie, Internet Policy Manager