The Knowledge Base of Firefox Support is shaping up nicely. With over hundred articles written so far, many of the most common tutorials, how-to’s, and troubleshooting articles are readily available. That said, there are a number of articles yet to be written, and we need your help to make the knowledge base more complete!
Are you using Firefox? Do you have a few minutes to spare? Are you interested in sharing your knowledge with the rest of the world in the same spirit as Mozilla is sharing Firefox? Do you want your work to be visible to millions of other Firefox users? Then claim one of the 33 unwritten Firefox support articles below! Many of them cover simple, straightforward topics that shouldn’t take more than 15-30 minutes to write, and you will be credited in the article and on this blog. Here’s the list of articles that are not yet assigned to anyone (articles in bold text have a higher priority):
- 399520 – Internet Explorer terminology
- 401769 – Chrome registration failed
- 404887 – Troubleshooting extensions
- 398633 – Windows error opening Internet shortcut or local HTML file
- 398635 – How to change the “latest headlines” feed
- 398639 – Search suggestions
- 398641 – Exporting data to Internet Explorer
- 398642 – Exporting data to Safari
- 398643 – Exporting data to Opera
- 398644 – Exporting data to Netscape
- 398645 – Exporting data to SeaMonkey
- 398646 – Exporting data to Mozilla Suite
- 398650 – DOM Inspector
- 398678 – Auto form fill
- 399392 – Firefox.exe always open
- 399506 – Transferring data to a new profile
- 399508 – Clipboard not working
- 399509 – Autoconnect
- 399510 – Granting JavaScript access to the clipboard
- 399513 – Configuring keyboard shortcuts
- 399626 – How Do I disable 3rd Party Cookies?
- 400052 – Add troubleshooting links to help articles
- 400913 – Error writing to xpcom_core.dll
- 400916 – Refreshing live bookmarks
- 401261 – Unresponsive script warning
- 401264 – Firefox has detected that the server is redirecting the request for this address in a way that will never complete
- 401265 – Firefox only prints the first page
- 401267 – Firefox makes unrequested connections
- 401336 – Upgrading from Firefox 1
- 404931 – Links do not open in Firefox
- 404933 – Firefox always starts in Safe Mode
- 405950 – Document custom install options
- 406096 – Moving from Windows to Mac
If you have a Bugzilla account, just click on the number link and either assign the bug to you or post a comment in the bug that you plan to write it. If you don’t use Bugzilla, just post a comment here and I’ll do the work for you.
Then, create an account on SUMO (http://support.mozilla.com/), log in, and click Create an article. Don’t worry if you’re not familiar with the Wiki formatting used — the important thing is that we get the documentation. We can always fix the formatting afterwards. When you’re done writing the article, it will be scheduled for review by a SUMO reviewer. Once reviewed, it will go live on the site and you can feel very good about yourself — and perhaps write another article? :)