The Mozilla Support Blog

Rocking the helpful web since 2007.

Kadir Topal

Kadir Topal is the Product Lead for MDN Web Docs where he works with his team to provide developers with the information they need to build delightful experiences on the open web. He also works with a group of browser vendors and the W3C on the annual Web Developer Needs Assessment. He’s been a long term contributor to Mozilla, having started the German Firefox community in 2002. Kadir lives in the Ruhr area in Germany.

SUMO in Taiwan

At SUMO we work hard and we party hard, and sometimes we do both at the same time, like our SUMO community in Taiwan did. Ernest and Bob threw a … Read more

Two Years of German SUMO

SUMO was started 3 years ago to gather Mozilla’s support efforts in one place and offer the best possible help platform for Firefox users. In that time the self help … Read more

Reaching Gold on SUMO

SUMO was started 3 years ago to gather Mozilla’s support efforts in one place and offer the best possible help platform for Firefox users. In time the self help part … Read more

Mozilla Summit aftermath

Our community, being too much awesome! Just last week we came back from an awesome summit, where 600 Mozillians met to discuss the current status and the future of the … Read more

Change is good

Today we are rewriting our top 5 articles to make them more helpful. SUMO has 5 million visitors every week. That’s a lot of people who hopefully are happy Firefox … Read more