Updates on Firefox Private Network
Hi SUMO Community, Following up on our previous announcement about Firefox Private Network, today marks another milestone for Firefox. We are so excited to expand Firefox Private Network into two … Read more
Articles in “Announcements”
Introducing Bryce and Brady
Hello SUMO Community, I’m thrilled to share this update with you today. Bryce and Brady have joined us last week and will be able to help out on Support for … Read more
Introducing Josh and Jeremy to the SUMO team
Today the SUMO team would like to welcome Josh and Jeremy who will be joining our team from Boise, Idaho. Josh and Jeremy will be joining our team to help … Read more
Firefox services experiments on SUMO
Over the last week or so, we’ve been promoting Firefox services on support.mozilla.org. In this experiment, which we’re running for the next two weeks, we are promoting the free services … Read more
[Important] Changes to the SUMO staff team
TL;DR Social Community Manager changes: Konstantina and Kiki will be taking over Social Community Management. As of today, Rachel has left Mozilla as an employee. L10n/KB Community Manager changes: Ruben … Read more
Berlin Admin Meetup – November 2017
Hey there, fellow helpful Mozillians :-) Last week, three of the support.mozilla.org administrators and coordinators (Rachel, Madalina, Michał) met in Berlin to talk about our status and plans for 2018. … Read more
Army of Awesome’s Retirement and Mozilla Social Support’s Participation Outreach
Twitter is a social network used by millions of users around the world for many reasons – and this include helping Firefox users when they need it. If you have … Read more
Important Platform Update
Hello, SUMO Mozillians! We have an important update regarding our site to share with you, so grab something cold/hot to drink (depending on your climate), sit down, and give us … Read more
Platform update & Q&A
Hey there, SUMO Nation! As you may have noticed, we are (for the time being) back to the previous engine powering the support site at support.mozilla.org You can follow the … Read more