Getting notified of new article translations
One of the problems we had with the Firefox Support Knowledge Base in the past was that locale leaders and approvers had no way of knowing when a new translation … Read more
Articles in “Contributor News”
Live Chat update!
It’s been busy for us in the last few months. Not only was Firefox 3 released, but the software we’ve been using for Live Chat is now open source! We’re … Read more
Support Firefox Day on now!
Everyone should head on over to the Support Firefox Day 3 homepage and get in on the action! Support Firefox Day 3 is focusing on acquainting users with the awesome … Read more
Firefox 3 is released later today — SUMO needs your help!
The SUMO contributors have all worked incredibly hard to make our user-to-user support experiences for our users positive. Today they will need our help in order to maintain the quality, … Read more
Please help us complete the support experience in your language
After some serious work by the webdev and IT teams, SUMO is finally in a good enough shape to be linked to from Firefox 3! Thanks a lot to Laura, … Read more
Last Chance: Firefox Screencast Contest
Attention SUMO contributors: If you haven’t submitted a screencast for one of our top 100 knowledge base articles yet, today is the perfect day. As you might know, we have … Read more
Five days left of the contest!
We still need submissions for articles, and what better way to win a limited run t-shirt than by recording a simple video? This t-shirt was considered for Firefox 3, but … Read more
Firefox Screencast Contest ending next Sunday
At the end of Sunday, June 15, we will close the Firefox Screencast Contest, so there are only a few days left for you to submit your screencast. Want to … Read more
Live Chat meeting Friday
After having a few chances to speak together on the phone, our Live Chat contributors agreed it was something we should do more often. On that note, I’d like to … Read more