Indonesia Follow-up: Ecommerce
Following up on our research that we conducted last year on Internet usage in Indonesia, The Financial Times published an article (Note: Paywall) on Indonesia’s challenges to developing ecommerce. Their … Read more
Articles in “Open Questions”
Saving for Later
There are lots of ways I can get to my favorite cat video through my browser, but at the end of the day, my browser is really just providing a … Read more
Firefox Heatmap Study 2012 – Results Are In!
Heatmapping User Actions A few weeks ago, Test Pilot released a study called “Firefox Desktop Heatmap 2012.” This is a update of a study that was done in 2010 to … Read more
Know Your Users: Case Studies
Case studies are one way to gain in-depth knowledge of a small set of users. A case study is a detailed examination of one or more specific situations; in the … Read more