ReMo Camp 2014: Impact through action

Rosana

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For the last 3 years the council, peers and mentors of the Mozilla Reps program have been meeting annually at ReMo Camp, a 3-day meetup to check the temperature of the program and plan for the next 12 months. This year’s Camp was particularly special because for the first time, Mitchell Baker, Mark Surman and Mary Ellen Muckerman participated in it. With such a great mix of leadership both at the program level and at the organization, it was clear this ReMo Camp would be our most interesting and productive one.

The meeting spanned 3 days:

Day 1:
The Council and Peers got together to add the finishing touches and tweaks to the program content and schedule but also to discuss the program’s governance structure. Council and Peers defined the different roles in the program that allow the Reps to keep each leadership body accountable and made sure there was general alignment. We will post a separate blog post on governance explaining the exact functions of the module owner, the peers, the council, mentors and Reps.

Day 2
The second day was very exciting and was coined the “challenges” day where we had Mitchell, Mark and Mary Ellen joining the Reps to work on 6 “contribution challenges”. These challenges are designed to be concrete initiatives that aim to have quick and concrete impact on Mozilla’s product goals with large scale volunteer participation. Mozillians around the globe work tireless to push the Mozilla mission forward and one of the most powerful ways of doing so is by improving our products. We worked on 6 specific areas to have an impact and identify the next steps. There’s a lot of excitement already and the Reps program will play a central role as a platform to mobilize and empower local communities participating in these challenges. More on this shortly…

Day 3
The last day of the was entirely dedicated to the Reps program. We had so many things to talk about, so many ideas and alas the day only has so many hours, so we focused on three thematic pillars: impact, mentorship training and getting stuff done. The council and peers had spent Friday setting those priorities, the rationale being that Mozilla Reps leadership is very good at identifying what needs to get done, and not as good with follow-through. The sessions on “impact” were prioritized over others as we wanted to figure out how to best enable/empower Reps to have an impact and follow up with all the great plans we do. Impact was broken down into three thematic buckets:

Accountability: how to we keep Reps accountable for what the have signed up for?

Impact measurement: how do we measure the impact of all the wonderful things we do?

Recognition: how do we recognize in a more systematic and fair way our volunteers who are going out of their way?

After the impact discussion, we changed gears and moved to the Mentorship training. During the preparations leading to ReMo Camp most of the mentors asked for training. Our mentors are really committed to helping Reps on the ground to do a great job, so the council and the peers facilitated a mentorship training divided in 5 different stations. We got a lot of great feedback and we’ll be producing videos with the materials of the training so that any mentor (or interested Rep) has access to this content. We will be also rolling out Q&A sessions for each mentorship station. Stay tuned if you want to learn more about mentorship and the Reps program in general.

The third part of Day 3 was “getting stuff done” a session where we identified 10 concrete tasks (most of them pending from the last ReMo Camp) that we could actually get done by the end of the day.

The overall take-away from this Camp was that instead of designing grand ambitious plans we need to be more agile and sometimes be more realistic with what work we can get accomplished. Ultimately, it will help us get more stuff done more quickly. That spirit of urgency and agility permeated the entire weekend, and we hope to be able to transmit this feeling to each and every Rep.

There wasn’t enough time, but we spent it in the best possible way. Having the Mozilla leadership with us was incredibly empowering and inspiring. The Reps have organized themselves and created this powerful platform. Now it’s time to focus our efforts. The weekend in Berlin proved that the Reps are a cohesive group of volunteer leaders with a lot of experience and the eyes and ears of Mozilla in every corner of the world. Now let’s get together and committing to doing everything we set ourselves to do before ReMo Camp 2015.

Arjun and Rahid

Brian King

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It brings us great sadness to share with you the recent news about two of our dear Reps we will so fondly remember. Nagarjuna Verma and Rahid Hasan of the Mozilla South Asia community are no longer with us.

Arjun – widely known by his IRC nick, Infinity – was an Indian developer contributor to WebRTC, privacy, a wildlife advocate, and an adventurer-kid at core. He spoke ideas, and helped to improve Mozilla India’s developer engagement and relations. He was recently studying in Amsterdam VU, and living his life to the fullest with friends. We got to know that during one of his adventure outings in Germany last week, he passed away of natural causes.
Arjun

Arjun – Picture by Mozilla India

Rahid was one of the front-line community leaders, Mobilizer & Mozilla Rep from Bangladesh, with passion for open source and mobile app development. He was also a curious and jolly persona – an all around awesome person. We got the news that during the Eid vacation in his hometown, Rahid passed away in a tragic accident. Reps Council member Emma Irwin wrote a post about Rahid, and I think it is fair to say it sums up the feelings of many of us who were touched by him.
Rahid

Rahid

Both passings are extremely sad, for it was not their time. They had so much to contribute to the world, to the society, and to the Web – as they so passionately continued to do. They’ve inspired many Mozillians, and even though we have a heavy heart, we know that their inspiration, legacy and memory will sustain us moving forward.
——-
Thanks to Soumya Deb and the other Reps who helped write this post.

Rep Of The Month : June 2014 – Shreyas Narayanan Kutty

Brian King

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Shreyas Narayanan KuttyShreyas Narayanan Kutty came to Reps as an already inspirational leader and role model in the Firefox Student Ambassadors program. In addition to organizing a number of successful MozCafes, Shreyas has led a charge to empower kids on the web through the Webmaker initiative ‘Kidzilla’ and a longer-term call to action in schools to start Webmaker Clubs.

Shreyas has inspired others in his community and across the world with blog posts and photos and a teaching kit which have been featured in Mozilla publications.

In addition to his FSA and Reps contribution, Shreyas has been a key participant in Hive India and most recently, Mozcamp Beta, where his Popcorn video ‘I am Mozillian’, featuring 19 different states of India stole the show.

See past featured Reps..

Measuring our impact with better metrics

William Reynolds

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Last year Reps organized several Apps Days events to have apps submitted to the Firefox Marketplace. Those Apps Days appeared at events in the Reps Portal, and they had metrics like other events. There is no easy way to see how many apps were submitted as a result of those events because of how the metrics were stored as text. While the events had significant impact, it was hard to measure because the Reps Portal did not structure or aggregate event metrics.

Today we are introducing a better, easier way to create and report metrics for your events. We have heard from many Reps that 1) it is hard to know what metrics are useful when planning an event and 2) it would be valuable to report the actual success of your events.

In the past, you entered metrics and success scenarios (predicted outcomes) in text boxes when creating your events. Now you can select from a list of common metrics that Rosana has curated. For each metric type, you will need to provide a numeric value for the expected outcome.

Action needed: If you already have a future event on the Reps Portal and it is starting after June 16th, you need to edit your event and select at least 2 new-style metrics from the dropdown menus. Be sure to do this before June 16th.

Also, starting today any new events created will use the new metrics types.

We have changed the attendance estimate to a numeric field, so you can be more specific about how many people you believe will attend your event.

As an event organizer you will receive an email notification after the event asking you to report your success. This form asks for a count of the number of attendees and the actual outcomes of the metrics you created. Completing this form counts as an activity, and that activity will appear on your profile. Soon we will have an aggregate display of all event metrics.

Why are we using a curated list of metrics? It helps us have standardized metrics for events and also measure the impact of our events in aggregate. For example, going forward we will know how many strings have been translated this year at all the Localization Sprint events and how many Firefox Marketplace apps have been submitted. Having a fixed list of metrics may feel limiting. If there is a metric you think would be valuable to have for Reps events, add it this suggestions etherpad.

Having better metrics and data will significantly help the Reps program measure its impact. From knowing the number of attendees at events to having estimated and actual metrics data, we will be able to quantify our impact in a meaningful way, both for individual events and across the hundreds of events that Reps participate in each year.

Reps, let others know when you are unavailable

William Reynolds

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As Reps who are doing many things, we sometimes need a break from our activities. To make it easy to communicate those breaks, you can quickly complete a form to update your profile and let your mentor know when you will be unavailable for a few weeks or more.

When you want to start your unavailability period, submit a break notification. You can navigate to the form from the Settings page when you are signed in on reps.mozilla.org.

reps-submit-break-form

Once you submit a break notification

  • Your mentor receives an email notification that you will be unavailable
  • Your profile is updated to show you are unavailable until the date you provided
  • The Dashboard page for your mentor and other Mozillians shows you as unavailable
  • You and your mentor will receive an email reminder the day before you specified you would be available again

At the end of your unavailability period, you will need to indicate that you are ready to resume your activities. The reminder email will prompt you to visit the Settings page to confirm you are ready to resume your Reps activities. If you need more time, no action is needed. Just return to the Settings page when you are ready and click ‘Resume your activities’.

reps-profile-unavailableThis feature is a result of the planning that happened at the Reps Leadership Meetup in February. Thanks to everyone who helped from the conception to coding to release!

If you find any issues or odd behavior while using this new functionality, file a bug and we’ll take a look at it.

Rep Of The Month : May 2014 – Nino Vranešič

Brian King

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NinoWhen Nino joined the Mozilla community, he didn’t spend much time talking, asking questions and thinking about how he could start contributing. Instead, he already applied for Mozilla Student Reps (today known as Firefox Student Ambassadors) and started acting by organising a local Open Source conference, with strong presence from Mozilla.

Passionate about free and open technologies, Nino continues to be the driving force behind the event (Open Way), which is growing every year and has just completed its 4th incarnation. As the main community builder of the Mozilla Slovenija community, he made sure the New Firefox release party was part of the conference, too.

Nino is a kind of a person you want on your team: he gets things done.

Mozillians Profile.

Nino’s Blog.

See past featured Reps..

New Council Members and Mentors

Brian King

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We are happy to announce that three new members of the Council have been elected. Welcome Emma Irwin, Gauthamraj Elango, and Arturo Martinez! They bring with them skills they have picked up and Reps mentors, and as community builders both inside Mozilla and in other fields. A HUGE thank you to the outgoing council members – Ioana Chiorean, Bob Reyes, and Melek Jebnoun. We are hoping you continue to use your talents and experience to continue in a leadership role in Reps and Mozilla.

Council April 2014

Current Council Members

The Mozilla Reps Council is the governing body of the Mozilla Reps Program. It provides the general vision of the program and oversees day-to-day operations globally. Currently, 7 volunteers and 2 paid staff sit on the council. Find out more on the ReMo wiki.

Another crucial role in Mozilla Reps is that of a mentor. We strive for every Rep to become a mentor for the program to become self-sustaining and for Reps to play a central role in our ambitious goals for growing and enabling the Mozilla Community. We’ve just accepted nine new mentors, bring the current total to 49. Our new mentors are:

Mentors, together with the Council members, are the backbone of the Mozilla Reps program. They make sure things run smoothly, they ensure that Reps are supported and have what they need to be impactful in their region. Last but not least, together with Council members, they help plan and pave the way forward to ensure that the program keeps getting better while staying true to the Mozilla mission.

Don’t hesitate to get in touch us – Reps, Mentors, Council members – to find out more and ask if we can help in any way.