New Council Members – Fall 2018 Elections

We are very happy to announce that our 2 new Council members Monica Bonilla and Yofie Setiawan are fully on-boarded and already working moving the Mozilla Reps program forward. A warm welcome from all of us. We we are very excited to have you and can’t wait to build the program together.

https://www.mozilla.org/media/img/mozorg/about/leadership/monica-bonilla.2fc7c83eec6a.jpg https://www.mozilla.org/media/img/mozorg/about/leadership/yofie-setiawan.2b2fde73bb65.jpg

Of course we would like to thank a lot the 2 outgoing members: Mayur Patil and Prathamesh Chavan. You have worked extremely hard to move the program forward and your input and strategic thinking have inspired the rest of the Reps.

The Mozilla Reps Council is the governing body of the Mozilla Reps Program. It provides the general vision of the program and oversees day-to-day operations globally. Currently, 7 volunteers and 2 paid staff sit on the council. Find out more on the Reps wiki.

Rep of the Month – October 2018

Please join us in congratulating Tim Maks van den Broek, our Rep of the Month for October 2018!

Tim is one of our most active members in the Dutch community. During his 15+ years as a Mozilla Volunteer he has touched many parts of the Project. More recently his focus is on user support and he is active in our Reps Onboarding team.

On the Onboarding Team he dedicates time for new Reps joining the project to ensure a smooth process in getting to know our processes and work… He is also helping the Participation Systems team in operationalizing (i.e. bug fixing) identity and access management at Mozilla (shortly known as IAM login system).

To congratulate him, please head over to the Discourse topic!

Community Coordinator role

The Reps program is evolving in order to be aligned with Mozilla’s changes on how we perceive communities. Part of those changes is the Mission Driven Mozillians project, where the Reps are involved.

We (the Reps Council) believe that the Reps program has a natural place inside this project because of the experience, skills and knowledge on leading, growing and helping communities on their daily life.

Based on  the work that has been done in the Mission Driven Mozillians project (video: https://discourse.mozilla.org/t/a-quick-video-intro-to-mission-driven-mozillians/25912), two types of volunteer leadership have been identified:

  1. Volunteers who have been identified inside the community as experts based on their knowledge and skills on a specific functional area – functional area experts
  2. Volunteers who have been identified as experts based on their ability to coordinate, support and expand communities  – community coordinators.

For the first category, functional areas are able to easily identify the right fit for the position based on different knowledge criterias and years of experience in the project. However, for the second category there is not a well defined role nor a set of guidelines for volunteers that were interested in community building. As a result, historically, people from the first category took over the community coordinator roles without necessarily being properly trained for it.

For that reason, the Reps Council has worked on a definition of the community coordinator role, since we believe that the Reps are a natural fit for this role.

Suggested definition of community coordinator role:

Community coordinator volunteers are aligned and committed Mozillians who are interested in:

  1. finding and connecting new talent with Mozilla projects they are contributing to
  2. developing communities on a functional and/or local level
  3. supporting local communities and Mozilla to have an effective and decentralized environment for contribution
  4. creating collaborations with other local communities in an effort to spread Mozilla’s mission and expand Mozilla’s outreach in the open source ecosystem

 

In order to be able to describe the responsibilities of the role more, we have specified how the role is going to look like based on the agreements the Mission Driven Mozillians group has crafted.

Where people hold coordinating roles, they should be reviewed regularly

  • This creates opportunities for new, diverse leaders to emerge.
  • Ensures continuous support from the communities they serve.
  • Prevents toxic individuals from maintaining power indefinitely.
  • Allows space for individuals to receive feedback and support to better thrive in their role.

What does that mean for Community Experts?

  • All Community experts and any volunteers that hold roles within this group have fixed terms and are reviewed regularly. Established processes will help contributors give feedback and review these roles.

Responsibilities should be clearly communicated and distributed

  • Creates more opportunities for more people.
  • Avoids gatekeeping and power accumulation.
  • Reduces burnout and over reliance on an individual by sharing accountability.
  • Creates leadership pathways for new people.
  • Potentially increases diversity.
  • An emphasis on responsibility over title avoids unnecessary “authority labels”.

What does that mean for the Community Experts?

  • All Community experts have public role descriptions that articulate clearly their responsibilities and have a culture of delegating them when needed across their co-volunteers.

When people are in a coordinating role, they should abide by standards, and be accountable for fulfilling their responsibilities

  • This builds confidence and support for individuals and these roles from community members and staff.
  • Ensures that everyone has shared clarity on expectations and success.
  • Creates an environment where the CPG is applied consistently.
  • Increases the consistency in roles across the organization .

What does that mean for the Community Experts?

  • All Community experts should keep their activities public and visible to everyone and they are accountable to fulfill their responsibilities

People in coordinating roles should follow and model Mozilla’s diversity & inclusion values

 

  • Creates a culture of inclusion that invites participation from new voices.
  • Encourages the inclusion of diverse voices and groups.
  • Creates an environment where the CPG is applied consistently.
  • Enables leadership pathways that explicitly consider inclusion dimensions.

What does that mean for the Community Experts?

  • The Community experts group has processes that are optimized to be welcoming to diverse audiences, ensures that all community building activities across the organization roles are available for everyone, and has communication channels that are properly used and are accessible for everyone. All Community experts are trained on the  CPG before joining and are confident to flag any lack of accountability and/or violations of the CPG.

People with coordinating roles should be supported and recognized in a set of standard ways across Mozilla

 

  • Enables people to have equal access to training and growth opportunities regardless of what part of the organisation they contribute to.
  • Allows people to follow their passions/skills instead of just contribute for rewards.
  • Roles have clear definitions and avoid labels that create authority feeling
  • We get shared understandings of the kind of responsibilities that exist

What does that mean for the Community Experts?

  • This means that we recognize all community building activities across the organization equally, support and also provide training for skills improvement on community building and self development.

 

These are the agreements that the Reps Council is suggesting and we need your feedback!

All Reps should agree because of their role as a community coordinators in their communities, let us know what you think on Discourse!

This blogpost is part of the work that the Reps Council and Reps Peers has been doing for the last quarter. The blogpost as been authored by Daniele Scasciafratte

Rep of the Month – September 2018

Please join us in congratulating Umesh Agarwal, our Rep of the Month for September 2018!

Umesh is from Kharagpur, India and works as Big Data Splunk Architect & Administrator. He is an Open Source Geek and his other areas of interest are Cyber Security and Big Data Analysis. He is a passionate Mozillian and an amazing contributor for more than 6 years. Umesh served as Reps Council Member in 2016 and currently he is an active Reps Mentor.

He manages the Mozilla India Gear Store based in Pune, India. Umesh is a localization community manager for the Hindi language. He has recently successfully hosted ‘Mozilla L10n Hindi, Marathi, Gujrati Community Meetup 2018’ held in Pune on 1st – 2nd of September 2018. This event was part of the Mozilla L10n community events in 2018. The event was of very high standard, productive and ended up with great success metrics. Approximately twenty leaders of four regional languages traveled from various parts of the country to participate in the event.

Thanks Umesh, keep rocking the Open Web! :tada: :tada:

To congratulate him, please head over to the Discourse topic!

Rep of the Month – August 2018

Please join us in congratulating Abhiram Ravikumar, our Rep of the Month for August 2018!

Abhiram Ravikumar is an amazing contributor from Bangalore India and a long time Mozillian contributing as a Rep since November 2015. He is the so-called backbone of the Bangalore community keeping activities going in and around the region.

He is also a Rust contributor helping the Rust team evangelize the programming language by speaking at events and organizing them. As a Tech Speaker, he speaks about Rust, Blockchain, Machine Learning, Git and Open Source at events and conferences.

Abhiram is a part of the Mozilla India Rust focus group helping volunteers getting started with Rust. Professionally he works as a machine learning fellow at SAP Labs. A great example of contributions with passion towards open source, Abhiram surely stands out with his contributions to the community.

Thanks Abhiram, keep rocking the Open Web! :tada: :tada:

To congratulate him, head over to the Discourse post!

Rep of the Month – July 2018

Please join us in congratulating Lívia Takács, our Rep of the Month for July 2018!

Livia is a UI developer and visual designer from Hungary and has been part of the Reps program for a bit more than a year. In that time she organized a lot of events with different communities (like LibreOffice) and also workshops.

She also organizes Mozilla Hungary community meetings and a few months ago she organized the Firefox Support Sprint in Budapest.

She is a mentor and teacher at specific workshops where she teaches JavaScript and localization, such as MozSkool teaching JavaScript to 15-18 years old girls and MozScope localization workshops. This is a great example that a community builder can organize events but also mentor and teach new people to help growing the local community.

Thanks Lívia, keep rocking the Open Web! :tada: :tada:

Please head over to Discourse to congratulate her!

Onboarding team for 2nd half of 2018

This blogpost was composed by Daniele Scasciafratte

As we have entered the second half of the year, the Reps Council has worked on updating  the Onboarding Screening Team for 2018-2.

The scope of this team is to help on evaluating the new applications to the Reps program by helping the Reps Council on this process.

In June we opened a call for the new team members on https://discourse.mozilla.org/t/do-you-want-join-the-onboarding-screening-team-for-2018-2/29713

We’ve got 13 applications in total. Out of them 9 applications were fitting in the Selection Criteria defined on https://wiki.mozilla.org/ReMo/Webinar/Screening,  you can find the people that applied is on https://github.com/mozilla/Reps/issues/333.

After 2 weeks the Reps Council voted and chose the new members.

The new members of the team for the next 6 months are:

The previous team members were:

 

The previous  team worked on reviewing 17 applications in 7 rounds in the last 7 months. Thanks a lot for your hard work!

Looking into the  numbers of applications compared to the 2018-1 team (https://blog.mozilla.org/mozillareps/2018/02/15/reps-on-boarding-team/) the number of applications have declined compared to the previous year.

The new team will start to work soon (we have about 3 applications in queue). A Reps Council Member will also join the team, focusing on communications between applicants and the evaluation of the team.

If you want to congratulate your fellows Reps you can do it in this thread: https://discourse.mozilla.org/t/onboarding-screening-team-2018-2/30794

Reps Council at SF All Hands 2018

This post was written by Prathamesh Chavan

TL;DR

The All Hands is a special time of the year where Mozilla employees along with core volunteers gather for a week of many meetings and brainstorming. The All Hands Wiki page has more information about the general setting. During the All Hands, the Reps Council participated in the Open Innovation meetings as well as had meetings about improve 2018 planning.

The Mozilla All-Hands was organized between 11th June to 15th June 2018 in San Francisco. All Hands are a unique and special opportunity for all paid staff and our most impactful volunteers to come together, in person, to share experiences and interact with people they may not normally work with.

This year’s All Hands was a great learning experience for the Reps Council and Peers.

The Reps Council worked more on the projects which could directly or indirectly help the community and align the plan for the community for the next quarters.

One of the first things that we made was a little recap of what we have done in the first half:

The Reps Council members were invited to join the different meetings which were focused on Localization of Firefox, the Addon sprint campaigns to define the final plan and Diversity & Inclusion.

The status of Mission Driven Mozillians and the Mozilla Group experiment in India was also shared with the Reps Council. The Reps Council was very interested to understand how the program can fit in and align itself with the new opportunities.

The Reps Council also ran a check on the issues opened in https://github.com/mozilla/reps/issues and assigned tasks on the issues which were pending or open since a while.

The Reps Council and Peers discussed some of the important things which are as follows :

– Achievements in the past quarter

– Mozilla Reps Logo

– Mozilla Reps Newsletter team

– Prioritize tickets for the Reps Portal

– Collecting ideas about data gathering to enable data-driven decisions

– Issues on priorities

– Failure and Success of the Reps program

– Mission Driven Mozillians

– H2 plan

There was a meeting on the H2 plan to discuss and assign priorities. A blogpost about this plan would be shared soon.

The Open Innovation Team shared the numbers of the Sprints of this half of the year where there was an huge involvement of our Reps and communities.

The All Hands was quite productive for the Reps Council and the things which were discussed would start be getting reflected in the present quarter (July, August, September).

Useful Links:

Schedule: https://sanfranciscoallhandsjune2018.sched.com/

Reps Council and Peers in All Hands (missing Henrik Mitsch)

In loving memory of Abbackar DIOMANDE

It brings us great sadness to share with you the recent news about one of our dear Rep we will so fondly remember. Abbackar DIOMANDE from Ivory Coast is unfortunately no longer with us.

Diomande, was a Mozillian from Bouake, Ivory Coast and was contributing in various Mozilla projects including SUMO and L10n.
He was a local community builder, that helped to build a healthy local community in his country while lately he had also taken the role of a Resources Rep, helping his fellow Mozillians on organizing local initiatives.


His passing is finding us sadden and shocked. His contributions helped our community intensively and while we have a heavy heart, we know that his passion and inspiration will sustain with us.

Our condolences to his family and friends.

Bellow are some words about Diomande and his work from his community members in French

Puisse Dieu t’accueillir dans son royaume Diomande. Mes Condoléances à toute la famille.

Diomandé a été un de mes meilleurs mentorés, il a aimé et est toujours resté fan de Mozilla , avec le coeur il a su toujours selon sa façon conduire sa passion pour Mozilla.
Tu n’a pas souffert, que la terre te soit légère et tu puisse trouver la paix. Repose en paix Diomandé.
Mes condoléances à toute ta famille, tes amis qui t’aimaient et toute la famille Mozilla.

Rip Cher ami , le passage est obligatoire , Puisse Dieu te reserver un acceuille céleste digne de tes apports volontaires , Mozillians from Pigier

Courage, oui grand courage à la famille, un genie ne meurt jamais. Abbackar n’est pas mort, il nous attend juste de l’autre côté de la rive. Abbackar n’est pas mort, Abbackar vivra toujours.

Diomandé été un des contributeur de Mozilla, à travers tous ses ateliers ou actions menées pour la communauté, ses traces resterons à jamais, elles continueront de parler de lui. Je retiens à lui, un grand homme plein de valeurs, son époque sera marqué par des traces indélibiles. ( Wilfried N’Guessan )

Diomandé était un bosseur, un battant qui a aimé trop le développement d’applications. Il a proposé des solutions innovantes . Mes respects pour chaque bonne action qu’il a fait pour ce monde. (Ange Bagui)

Un MozBoy est pati. Un arbuste qui avait toutes les aptitudes pour devenir une grande arbre avec de grande branches et un gros spectre d’ombre. La communauté a perdu un véritable passionné. YAKO A TOUS !!!

Cher ami, c’est avec les larmes aux yeux et une grande tristesse que je redige cette note. Tu vas nous manquer!

H2 2018 Reps Plan for the Council

This blogpost was authored by Daniele Scasciafratte

What we have done

In the first half of the year, our focus was to align the program with Mission Driven Mozillians and prepare the mandatory Reps onboarding course to ensure it aligns with the D&I work. We have also started improving the understanding of issues of different Reps roles like Mentors and Alumni.

We also worked on administration issues like the transition of inactive Reps to Alumni, the cleanup of old Reps applications still open after years and wrong mentors assigned to profiles and the improvement of our reporting system. Last but not least, we moved to the creation of expertise teams that took over everyday work day tasks from the Council (newsletter and onboarding).

We’ve chosen to split our ideas and tasks in 3 different areas for the next half of the year (with percentage):

  • Prepare the ground for Mission Driven Mozillians: 45%
  • Visible wins: 45%
  • Miscellaneous: 10%

Prepare the ground for Mission Driven Mozillians

The Reps program is working to prepare the ground for Mission Driven Mozillians and there are different tasks and issues to face for that.

The most important point for the Reps Council is the Roles of Reps inside the communities. We know that in Mozilla there are a lot of international communities, local community and project specific communities, and we need to understand and be ready to support all of them.

We gathered different ideas that we will investigate soon:

  • Role of Reps
    • Update all the Reps about the last updates of the Mission Driven Mozillians program
      • Understanding and agreement on Leadership Agreement
      • Start conversations on where Reps belong/Reps Role
      • We are already working on:
        • Restart Newsletter with a new team
        • Discussion about migrating the Reps mailing list to Discourse
    • Create courses for various roles
      • Review Team and Mentors already have a course
      • We are working on a new onboarding course
    • Skills criteria for various roles
      • Every role has a skillset and we are working to improve them as requirements
  • Mozilla Groups (MDM)
    • How they fit inside the Reps program
      • This is an experiment and we need to understand how the program can fit to be part of this initiative
  • Onboarding
    • New SOPs for various roles/teams
      • We updated SOPs in the past and we need to define where we need to update them
    • Courses inside the program
      • Few roles have courses but for Reps we need to define if we can do general courses or if we can find them already available
    • CPG Alignment (update the Reps with updated CPG information, add it as mandatory part to the onboarding course)

Visible wins

The program also needs to be more visible inside Mozilla and the others communities, so we’ve chosen to focus on 3 different areas:

  • Communication
    • Discover new areas where Reps are missing
      • There are a lot of communities where we don’t have a large representation or there is no interest
    • Reps news to all Mozilla
      • Share what Reps are doing, for example during the Weekly Monday Project Call
  • Statistics
    • Showcase events inside Mozilla
      • Improve the sharing of statistics about what volunteers are doing
  • Campaigns
    • Plan for more than 3 weeks out
      • Let the community be aware of a new campaign in advice
    • Pocket involvement
      • Part of Mozilla but there is no involvement of volunteers right now
    • Create an event asset repository
      • Events often require the same resources such as graphics or links, we need to gather them

Miscellaneous

The last area that we chose are the miscellaneous ideas, something that does not block the program’s goals but can improve it, at the same time this has low priority:

  • Improving mentee/mentors relationship
  • Improving understanding of Alumni role
  • Improve reps-tweet social usage
  • Style guidelines for the community
  • Reporting activities
    • Encourage Reps to report activities
      • Without reports it’s difficult to do data-driven decisions
    • Understand issues Reps face with reporting

This list of ideas will be evaluated in the next quarters by the Council and as usual we are open to feedback!