New Reps Council members – Autumn 2016

We are happy to announce that the 4 new council members are fully on-boarded and already taken responsibilities to move the program forward.

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A warm welcome to Flore, Alex, Adriano and Michael 🙂 Also a big thank you and #mozlove to Christos, Shahid  and Arturo for their hard work during their term as Reps Councils Members. Your work is highly appreciated by all the Reps.

The Mozilla Reps Council is the governing body of the Mozilla Reps Program. It provides the general vision of the program and oversees day-to-day operations globally. Currently, 7 volunteers and 2 paid staff sit on the council. Find out more on the ReMo wiki.

Don’t forget to congratulate the new Council members on the Discourse topic!

 

Rep of the Month – October 2016

Hossain al Ikram is a passionate contributor from Bangladesh community. He is frontrunner for QA community from past two years and has been setting examples of remarkable leadership and value contribution under several functional areas. Ikram has shown great potential and he is proving his mettle at every instance.

Hossain

He is actively mentoring people from different countries for QA initiative, He recently helped Indian community in setting up QA team. He also organized MozActivate campaign in Bangladesh. Check some examples QA events from Rajshahi, Sylhet, Chittagong , mentoring in Varenda or mentoring in Rajshahi. Also he started a ToT for WebCompat with more editions in November. You can read about his awesome work on his website.


Geraldo has been one of the most active members in Brazilian community over the last 3 months. Helping to coordinate Mozilla presence at FISL (one of the biggest OpenSource events in Brazil), engaging with the community, running events like Sao Paulo workday , or Latinoware, and even assisting to MozFest!

Geraldo

He is a very engaged mozillian, that also helps run events for Webcompat and SUMO hackatons. This November, you will see Geraldo doing more of his stuff in the upcoming events, promoting Mozilla mission, being an awesome Mozilla Club member, and spreading some #mozlove. Be sure to check his Medium account for more news about his work!

Please join us in congratulating them as Reps of the Month for October 2016!

Reps Program Objectives – Q4 2016

With “RepsNext” we increased alignment between the Reps program and the Participation team. The main outcome is setting quarterly Objectives and Key Results together. This enables all Reps to see which contributions have a direct link to the Participation team . Of course, Reps are welcome to keep doing amazing work in other areas.

Objective 1 A focus set of relevant training and learning opportunities for Reps are systematized and they regularly access these opportunities to be more effective in their contributions and as a result providing more impact to Mozilla’s main initiatives.
KR1 Core mobilizers who took the leadership training report being more effective to support Mozilla by actively using their new skills.
KR2 Mobilizers from at least 90% of our (10) regions are interested in the training
KR3 80% of the people who took coaching training report having used these new skills in their volunteer work and report being more effective
KR4 Gatherings toolkit quality is enough for volunteers to drive impactful gatherings on their own.
Objective 2 Reps is the program for most core volunteers where many communities feel their voice represented and influencing the organization, and where mozillians join to be more aligned, grow their skills and be more impactful in mobilizing others.
KR1 Communities are making Activate Mozilla successful by running 100 activities.
KR2 30% more effectiveness (time and positive sentiment) on budget process
KR3 Initial material for Reps Resources track foundation is created.
KR4 Plan for integrating all efforts (Leadership, Coaching, Regional, Resources) into Reps structure delivered.
KR5 There is an implementation plan in place to decrease the time between an application and the onboarding by at least 50% compared to H1 2016.
KR6 We have at least 3 different solid ideas around Recognition in place and started at least one experiment.

Which of the above objectives are you most interested in? What key result would you like to hear more about? What do you find intriguing? Which thoughts cross your mind upon reading this?

Let’s keep the conversation going! Please provide your comments in Discourse.

Rep of the Month – September 2016

Please join us in congratulating Mijanur Rahman Rayhan, Rep of the Month for September 2016!

Mijanur is a Mozilla Rep and Tech Speaker from Sylhet, Bangladesh. With his diverse knowledge he organized hackathons around Connected Devices and held a Web Compatibility event to find differences in different browsers.

    

Mijanur proved himself as a very active Mozillian through his different activities and work with different communities. With his patience and consistency to reach his goals he is always ready and prepared for these. He showed commitment to the Reps program and his proactive spirit these last elections by running as a nominee for the Cohort position in Reps Council.

Be sure to follow his activities as he continues the activate series with a Rust workshop, Dive Into Rust events, Firefox Testpilot MozCoffees, Web Compatibility Sprint and Privacy and Security seminar with Bangladesh Police!

Introducing Regional Coaches

As a way to amplify the Participation’s team focused support to communities, we have created a project called Regional Coaches.

Reps Regional coaches project aims to bring support to all Mozilla local communities around the world thanks to a group of excellent core contributors who will be talking with these communities and coordinating with the Reps program and the Participation team.

We divided the world into 10 regions, and selected 2 regional coaches to take care of the countries in these regions.

  • Region 1: USA, Canada
  • Region 2: Mexico, El Salvador, Costa Rica, Panama, Nicaragua, Venezuela, Colombia, Ecuador, Peru, Bolivia, Brazil, Paraguay, Chile, Argentina, Cuba
  • Region 3: Ireland, UK, France, Belgium, Netherlands, Germany, Poland, Sweden, Lithuania, Portugal, Spain, Italy, Switzerland, Austria, Slovenia, Czech Republic.
  • Region 4: Hungary, Albania, Kosovo, Serbia, Bulgaria, Macedonia, Greece, Romania, Croatia, Bosnia, Montenegro, Ukraine, Russia, Israel
  • Region 5: Algeria, Tunisia, Egypt, Jordan, Turkey, Palestine, Azerbaijan, Armenia, Iran, Morocco
  • Region 6: Cameroon, Nigeria, Burkina Faso, Senegal, Ivory Coast, Ghana
  • Region 7: Uganda, Kenya, Rwanda, Madagascar, Mauritius, Zimbabwe, Botswana
  • Region 8: China, Taiwan, Bangladesh, Japan
  • Region 9: India, Nepal, Pakistan, Sri Lanka, Myanmar
  • Region 10: Thailand, Cambodia, Malaysia, Singapore, Philippines, Indonesia, Vietnam, Australia, New Zealand.

These regional coaches are not a power structure nor a decision maker, they are there to listen to the communities and establish a 2-way communication to:

  • Develop a clear view of local communities status, problems, needs.
  • Help local communities surface any issues or concerns.
  • Provide guidance/coaching on Mozilla’s goals to local communities.
  • Run regular check-ins with communities and volunteers in the region.
  • Coordinate with the rest of regional coaches on a common protocol, best practices.
  • Be a bridge between communities in the same region.

We want communities to be better integrated with the rest of the org, not just to be aligned with the current organizational needs but also to allow them to be more involved in shaping the strategy and vision for Mozilla and work together with staff as a team, as One Mozilla.

We would like to ask all Reps and mozillians to support our Regional Coaches, helping them to meet communities and work with them. This project is key for bringing support to everyone, amplifying the strategy, vision and work that we have been doing from the Reps program and the Participation team.

Current status

regional-coachesWe have on-boarded 18 regional coaches to bring support to 87 countries (wow!) around the world. Currently they have started to contact local communities and hold video meetings with all of them.

What have we learned so far?

Mozilla communities are very diverse, and their structure and activity status is very different. Also, there is a need for alignment with the current projects and focus activities around Mozilla and work to encourage mozillians to get involved in shaping the future.

In region 1, there are no big formal communities and mozillians are working as individuals or city-level groups. The challenge here is to get everyone together.

In region 2 there are a lot of communities, some of them currently re-inventing themselves to align better with focus initiatives. There is a huge potential here.

Region 3 is where the oldest communities started, and there is big difference between the old and the emerging ones. The challenge is to get the old ones to the same level of diverse activity and alignment as the new ones.

In region 4 the challenge is to re-activate or start communities in small countries.

Region 5 has been active for a long time, focused mainly in localization. How to align with new emerging focus areas is the main challenge here.

Region 6 and 7 are also very diverse, huge potential, a lot of energy. Getting mozillians supercharged again after Firefox OS era is the big challenge.

Region 8 has some big and active communities (like Bangladesh and Taiwan) and a lot of individuals working as small groups in other countries. The challenge is to bring alignment and get the groups together.

In region 9 the challenge is to bring the huge activity and re-organization Indian communities are doing to nearby countries. Specially the ones who are not fully aligned with the new environment Mozilla is in today.

Region 10 has a couple of big active communities. The challenge is how to expand this to other countries where Mozilla has never had community presence or communities are no longer active.

Comments, feedback? We want to hear from you on Mozilla’s discourse forum.

Rep of the Month – August 2016

Please join us in congratulating Prathamesh Chavan, Rep of the Month for August 2016!

Prathamesh is an extremely active and super energetic Mozillian of the Indian community. He has successfully led several different events and shown unbelievable leadership skills. One of the most recent examples of his untiring energy was the Mozilla India Community meetup 2016. His skills at managing all the logistical work for such a huge event was a pleasant surprise for all the organizers and senior members of the community.

Prathamesh is famous of going around with a viral smile. If ever asked to do some work, he does it with a smile and also makes sure that the smile virus is perfectly passed on to you…leaving you smiling as well. Prathamesh is a strong supporter of the Open Web and believes that everyone deserves to have access to it. With this thought in mind, Prathamesh also initiated the MILE project here in the Indian community. The purpose of the MILE project is to teach the basics of web to the less fortunate section of our society.

Please join us in congratulating him on Discourse!

RepsNext: introducing the Review Team

TL;DR As part of the RepsNext a group of experienced Reps has been assembled to improve Reps resource request cycle times. This will enable all Reps to have more impact. This group, called the Review Team, will review bugs  as of  Monday the 5th of September.

 

The background of the decision

 

It all started  when we were working on the the future of the Reps program (also known as RepsNext). We realized that resources are a crucial part of the Program. In the past our budget process had been going extremely fast and easy. Unfortunately, it has slowed down due to multiple factors: 1) the program had grown but processes were not scaled appropriately, 2) Reps were not providing enough information on their initiatives, 3) mentors and council were not reviewing budgets on time, and  4) people were focused mainly on decreasing cost instead of maximizing impact.

Those factors created a lot of frustration across the program and disengagement among Reps. We also identified that we wanted to move away from just an events program to a program that would enable Reps to have all the resources needed (hardware, budget, helping documents, guidance on where to focus their energy) in order to have greater impact in their community. We want Reps to be able to do more and not constrain them. For that reason we’ve created the Resources Working Group.

 

Decisions made in the Reps Working Group

 

After the Working Groups were formed, we’ve started having meetings on early February, 2016. The conversations were long and impactful and involved both Reps and Council members.

The following decisions were made:

  • There will be a specialised track for Reps called the Reps Resources. Reps that will join that track will be handling resources, aligned with our priorities and helping their fellow Reps with them
  • Since the Resources Reps will be highly trained there won’t be need for mentor review in our budget workflow
  • A Review Team will be formed which will be responsible to review resource requests in order to take the burden from the council.

 

If you want to see how was the whole progress of the group, you could find more about it here

 

Reps Council and Peers Meeting Decisions

 

On the Reps Council and Peers Meeting held in April 2016 in Berlin we decided that we will implement our decisions step by step. First, we introduce the Review Team replacing the council for bug review. Then, we gradually start the training for our Resources Reps.

 

Berlin 2015

Reps and Peers meeting in Berlin, 2016. Photo credits to C. Bacharakis

Review Team formation

 

In the London All Hands (June 2016) the council has agreed on onboarding 5 experienced Reps along with 1 employee and 1 council member on taking the responsibility to be part of the first Review team. You can find more about their selection criteria and responsibilities on this github issue.

The Review Team will be assembled from the following people:

  • Ankit Gadgil
  • Dian Ina Mahendra
  • Faisal Aziz
  • Flore Allemandou
  • Irayani Queencyputri
  • Konstantina Papadea
  • Priyanka Nag

 

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The Review Team

 

The Review Team won’t take full responsibilities at once. Instead, there will be a 4 weeks transition period, where the Review Team will be coached by the council in order to better understand the needs of the program and effectively review the budget bugs.

For the first 2 weeks, the Review Team will follow all the upcoming budget requests by giving feedback as an advisor reviewer. For the next  2 weeks, the roles will be reversed: the Review Team will be the primary reviewers with the Council taking a supportive role.  This transition period will start this Monday September the 5th.

 

What’s Next

 

Of course, we need to understand if our assumption of forming the Review Team will help us reduce cycle times in the program. For that reason, we will track approval time for budgets via bugzilla and how satisfied are our Reps with the new decision (via sending out feedback surveys to all our Reps).

Moreover, we will continue investing in the Reps Resources by working on the training for the Reps that want to join the track.

 

I am really happy for all the changes that have been made and more excited for what’s to come.

Special thanks to all the people who volunteered on contributing to this crucial domain 🙂

 

Onwards Reps 🙂

Reps Program Objectives – Q3 2016

With “RepsNext” we increased alignment between the Reps program and the Participation team. The main outcome is setting quarterly Objectives and Key Results together. This enables all Reps to see which contributions have a direct link to the Participation team . Of course, Reps are welcome to keep doing amazing work in other areas.

Objective 1 Reps are fired up about the Activate campaign and lead their local community to success through supporting that campaign with the help of the Review Team
KR1 80+ core mozillians coached by new mentors contribute to at least one focus activity.
KR2 75+ Reps get involved in the Activity Campaign, participating in at least one activity and/or mobilizing others.
KR3 The Review Team is working effectively by decreasing the budget review time by 30%

 

Objective 2 New Reps coaches and regional coaches bring leadership within the Reps program to a new level and increase the trust of local communities towards the Reps program
KR1 40 mentors and new mentors took coaching training and start at least 2 coaching relationships.
KR2 40% of the communities we act on report better shape/effectiveness thanks to the regional coaches
KR3 At least 25% of the communities Regional Coaches work with report feeling represented by the Reps program

Which of the above objectives are you most interested in? What key result would you like to hear more about? What do you find intriguing? Which thoughts cross your mind upon reading this?

Let’s keep the conversation going! Please provide your comments in Discourse.

RepsNext – Improvements overview

Over the past months we have extensively worked on the future of the Reps program – called RepsNext. In several working groups we worked on proposals to improve the Reps program, keeping up with the Mozilla’s and our Reps’ needs. Following the RepsNext Introduction Video this blog post provides a broad overview of the various focus areas and invites further conversation.

RepsNext – The Visual Structure

Here is a visual overview of the RepsNext structure:

RepsNext structure as a flow chart, also explained in the next few paragraphs

With RepsNext there will be three different tracks to be specialized in:

  • Functional Goals
  • Leadership
  • Resources

The Functional Goals track is still work-in-progress, so we cannot provide a lot of information yet. We believe this will be a group of Reps who are heavily engaged in Mozilla’s functional areas.

Reps from the Leadership track support other Mozillians and communities through their broad  knowledge. Reps in this track will regularly exchange information among themselves, creating alignment among the various functional goals in the Reps program.

For all resource requests there is a dedicated Resources track which is specialized on increasing the program’s impact. The Review team, which is part of this track, is responsible to review budget requests.

Finally, every Rep will have a coach who has strong leadership skills and can provide guidance on Reps’ personal development.

Through this structure Reps from all specialization tracks can work together towards the overall Reps and Participation goals, each Rep contributing with their particular strengths to advance  Mozilla’s mission.

What are we going to improve in the Reps program?

Let’s compare the current state of the Reps program with the proposed improvements.

Area Current Future
Alignment with Mozilla There are no formal alignment processes with the Mozilla organization The Reps Program is aligned with the Participation team’s OKRs. Council members  participate in important planning and strategy meetings
Budget Request Reviews All Reps can submit budget requests, leading to a lot of ping pong when reviewing those Reps can specialize on “Resources” and file requests aligned for impact. This leads to faster reviews
Reps Activities Reps are mostly focused on running events in their communities Reps will be able to specialize in a certain topic (Resources, Leadership, Functional areas)
Mentoring Mentors are busy with Budget Request reviews Mentors will be focusing on personal development, no need to do budget reviews anymore (but you can be part of the Resources track)
Leadership Leadership has been part of Reps since its very beginning, it was not formally nurtured very well With the Leadership track we enable Reps’ personal development and develop their leadership potential for them to expand impact on their fellow Mozillians

Moving forward

We plan to go into more detail for each of the above mentioned areas in future blog posts. In order to prioritize and invest our (volunteering) energy in the most impactful way, we need your help: Which of the above areas are you most interested in? Where do you want to hear more in the next blog post? Which concerns do you have? What do you find intriguing?

Please let us know in Discourse and we aim to come up with an article answering to all your questions in a timely manner.

Rep of the Month – July 2016

Please join us in congratulating Christophe Villeneuve as Reps of the Month for July 2016!

Christophe Villeneuve has been a Rep for more than 9 months now and has reported more than 100 activities in the program. From talks on security to writing articles and organizing events, Christophe is active in many different areas. Did we already mention that he also bakes Firefox cookies?

Christophe

His energy and drive to promote the Open Web and web security is astonishing. Even if sometimes external factors intervene and some of the activities get blockers he  neither  gets disappointed nor quits, he looks for the next possibility out there. He truly is an open source believer contributing to other open source communities (like Drupal, PHP, MariaDB) as well and he tries to combine those activities for bigger audiences.

Please don’t forget to congratulate him on Discourse!