Minutes of SUMO meeting 2009-07-06
Sumo Firefox 3.5 post-mortem Very good job, very prepared. One thing that stood out: problem with add-ons not being compatible. We needed to get a list of unsupported add-ons. Next … Read more
Articles in “Meetings”
Minutes of SUMO meeting 2009-06-29
Sumo Firefox 3.5 status List of potential 3.5 issues is up in the Contributor forum Potential addition: Error correction if people have changed folder names of top-level bookmark folders List … Read more
Minutes of SUMO meeting 2009-06-22
Sumo RC1 support status Cww going to run queries on forum One problem for people upgrading from beta to RC1 might lose all their passwords when they clear recent passwords … Read more
Minutes of SUMO meeting 2009-06-08
Sumo Weekly metrics A lot of article updates (adding “Firefox 3.5” category to most en-US articles, and many Italian) We need a way to mass-change categories. Cww to file a … Read more
Minutes of SUMO meeting 2009-06-01
Sumo Weekly metrics Average CSAT seem to be going down. Need to look at the bottom rated articles (that are heavily trafficked) and identify what the cause is for the … Read more
Minutes of weekly SUMO meeting 2009-05-18
Sumo Weekly metrics Last week’s weekly support issues Data is still being collected, but sqlite corruption issue (and tag in Live Chat) looks like the most common specific issue 3.0.11 … Read more
Minutes of SUMO meeting 2009-05-11
Sumo Weekly metrics New performance metrics: Avg forum thread answer time Avg sessions per hour Status on start page A/B test? Production files received from designer last week. jslater and … Read more
Minutes of SUMO meeting 2009-04-06
Sumo Weekly metrics Lots of edited articles. Cww to run query to figure out which locales are the most frequently edited. Last week’s weekly support issues Anything for Namoroka feedback? … Read more
Weekly SUMO meeting 2009-03-30
Sumo Weekly metrics Last week’s weekly support issues Cww to investigate general slowness on Mac and report back to team asap We do have a separate page for the problem … Read more