Introducing Joseph Cuevas
Hey folks, Please join me to welcome Joseph Cuevas (Joe) as part of the Customer Experience team and the broader SUMO family. Joe is going to be working as an … Read more
What’s up with SUMO – July 2021
Hey SUMO folks, Welcome to a new quarter. Lots of projects and planning are underway. But first, let’s take a step back and see what we’ve been doing for the … Read more
What’s up with SUMO – June 2021
Hey SUMO folks, Welcome to the month of June 2021. A new mark for Firefox with the release of Firefox 89. Lots of excitement and anticipation for the changes. Let’s … Read more
What’s up with SUMO – May 2021
Hey SUMO folks, The second quarter of 2021 is underway and we can’t be more excited about lots of stuff that we’ve been working on in this quarter. Let’s find … Read more
What’s up with SUMO – Q1 2021
Hey SUMO folks, Starting from this month, we’d like to reenact our old tradition to have the summary of what’s happening in our SUMO nation. But instead of weekly like … Read more
Intoducing Daryl Alexsy
Hey everybody, Please join us to welcome Daryl Alexsy to he Customer Experience team! Daryl is a Senior User Experience Designer who will be helping SUMO as well as the … Read more
Play Store Support Program Updates
TL;DR: By the end of March, 2021, the Play Store Support program will be moving from the Respond Tool to Conversocial. If you want to keep helping Firefox for Android … Read more
Introducing Fabiola Lopez
Hi everyone, Please join us in welcoming Fabiola Lopez (Fabi) to the team. Fabi will be helping us with support content in English and Spanish, so you’ll see her in … Read more
SUMO Updates – Looking back on 2020
There is a lot happening in 2020 even when the world we live in right now has changed dramatically in just a year. Amidst all that, I feel even more … Read more