When UX Designers Become Stage Designers
Stephanie Rosenbaum, principal from TecEd, came to talk to us two weeks ago about a new technique they used to uncover user behaviors for a client’s project. She asked us, … Read more
Articles in “Methodology”
Picking Pseudonyms for Your Research Participants
When we got back from our last set of home visits, we wanted to keep our user’s names private, but still refer to them as real people. We used BabyNameVoyager … Read more
Tablet remote usability testing at Mozilla
We wanted to do some usability testing on an iPad app. A simple task for any user experience researcher. But one of the front-end engineers works out of his home … Read more
What Makes People Share Information?
We’re starting another research study this week. We’re interviewing 8 users in their homes, for 90 minutes each, to understand how people define their online life. It’s purposely broad as … Read more
Keren Solomon on Deprivation Studies
I asked Keren Solomon to come give a talk on how to run deprivation studies. Deprivation studies are a user research technique where you take something away from someone that … Read more
Are Usability Labs an Artifact of the Past?
As we’re growing our qualitative user research team here, at Mozilla, people have asked if we’re going to build a usability lab and the answer is no. Why? Because you … Read more