Test Pilot New Tab Study Results
The new tab page in Firefox is intentionally left blank, while some browsers present rich information on a newly opened tab. The decision to leave new tab pages in Firefox … Read more
Know Your Users: Case Studies
Case studies are one way to gain in-depth knowledge of a small set of users. A case study is a detailed examination of one or more specific situations; in the … Read more
Hybrid Factory at Mozilla
This past Tuesday we hosted the first Hybrid Factory at Mozilla. The Hybrid Factory, created by Diane Loviglio (User Experience Researcher at Mozilla) and Krista Sanders (Interaction Designer at AOL) … Read more
Is a tablet a big phone or a small computer?
We’ve been hearing some people say “it’s light weight so I carry it around all the time” and others say “I use it to read magazines on the couch”. We … Read more
How do you remember the things you forgot?
In your browser that is. Do you just start typing into the Awesome Bar and hope that the URL pops up because it was in your history? Or do you … Read more
Which is better – sign in or allow?
Allow because that’s the only context in which it’s okay to not enter a password. With Mozilla’s new identity program, you won’t have to remember a password for each specific … Read more
Are Usability Labs an Artifact of the Past?
As we’re growing our qualitative user research team here, at Mozilla, people have asked if we’re going to build a usability lab and the answer is no. Why? Because you … Read more