SUMO 1.1 – Screencasts are here!
Last week, the fixes for SUMO 1.1 were applied to support.mozilla.com. The big news: SUMO now supports screencasts! A screencast is a video recording of a computer screen. In the … Read more
Articles in “Announcements”
Help Firefox users transition to 3.5
When Firefox 3.5 launches later this month, we expect it to be really popular. After all, it’s the culmination of many months of very hard work from everyone in the … Read more
Firefox support wants your feedback… it’s survey time!
As we constantly try to improve the support experience for both Firefox users and the wonderful contributors who help them, it’s good to take time to see how we’re doing. … Read more
Screencasts are coming!
I’m sure everyone knows the cliche “A picture is worth a thousand words.” It is certainly true, and in the Firefox Support knowledge base we’ve encouraged the use of screenshots … Read more
The about:sumo experiment
A while back, the idea of creating an about:sumo newsletter was proposed. Since then, we’ve been so busy with other parts of SUMO, that we never got to follow through … Read more
SUMO now has its own project logo
Thanks to really helpful brainstorming from our community to determine what the SUMO project stands for, followed by invaluable feedback on the initial candidates from the whole Mozilla community, and … Read more
SUMO now has a twitter feed
Activity in the SUMO has increased rapidly over the past year and our community has really grown! Now we have this blog, a contributors forum and a newsgroup. There’s all … Read more
2009 — Making the vision for SUMO a reality?
Welcome to the future everyone! This is 2009, the year of opportunities and, if we’re lucky, a stronger world economy. Earlier this week — well, last year — I was … Read more
Support Firefox Day 4 – Europe
In just 15 minutes, the European session of our Support Firefox Day starts, where we’ll introduce people to SUMO localization and discuss Mozillas goals for 2010. For the full schedule, … Read more