Written with Diane Loviglio. Middle class Brazilians get their phones from multiple sources: Personal Networks Stores Black Market Surprisingly, stores were not the number one way these people got their … Read more
In his book “Weaving the Web“, Tim Berners-Lee said he first envisioned the web browser as an application that could both display and edit webpages. The “editing” part of the … Read more
Written with Cori Schauer. Shortly after doing some secondary research and talking to people who had lived in Brazil, we realized that the way we, Americans, think about money and … Read more
As Lindsay mentioned earlier , we met with 14 people this summer to learn how they experience and manage their lives both in the real world and online. We visited … Read more
As a quantitative user researcher, I’m fascinated by the psychological motivations of user behavior and the relationship between those motivations and interaction with the Internet browser. Conducting research into browser … Read more
This post is written by Felix Schmidt, a Mozilla contributor who attends the University of Constance in Constance, Germany. In April, 2012, we did a small survey of US users’ … Read more
More often than not people equate user research with focus groups, but most user researchers I know have never run a focus group. Focus groups are more of a market … Read more
A few weeks ago, we released a survey through Test Pilot to gauge how users interact with Firefox’s bookmarking tools. We asked users to identify which bookmarking features they were … Read more
One day while grabbing coffee with Ian, an idea emerged to document our design process, and give video a try for richer blog posts. As the Mozilla UX team is … Read more