Privacy and social media: a small German study
This post is written by Felix Schmidt, a Mozilla contributor who attends the University of Constance in Constance, Germany. In April, 2012, we did a small survey of US users’ … Read more
Articles in “User Research”
Findings from the Marketplace User Research
I posted last month about a user research study we conducted in Portland, Oregon to gather a qualitative understanding of users’ current behaviors and relationship to the App Store associated … Read more
When To Use a Focus Group and When Not To
More often than not people equate user research with focus groups, but most user researchers I know have never run a focus group. Focus groups are more of a market … Read more
How Do Users Bookmark in Firefox?
A few weeks ago, we released a survey through Test Pilot to gauge how users interact with Firefox’s bookmarking tools. We asked users to identify which bookmarking features they were … Read more
Why UX Designers Love Mozilla
One day while grabbing coffee with Ian, an idea emerged to document our design process, and give video a try for richer blog posts. As the Mozilla UX team is … Read more
Where do online and offline life intersect?
After much preparation, Mary Trombley and I are in the field this week traveling all over the bay area. We will be visiting 14 people’s homes for an exploratory project … Read more
User study: How Do Users Use an Apps Marketplace
This week we’re going to conduct a small-scale user study with eight participants to understand how users interact with an apps marketplace. We’re conducting the study here in Portland, Oregon … Read more
When UX Designers Become Stage Designers
Stephanie Rosenbaum, principal from TecEd, came to talk to us two weeks ago about a new technique they used to uncover user behaviors for a client’s project. She asked us, … Read more
Saving for Later
There are lots of ways I can get to my favorite cat video through my browser, but at the end of the day, my browser is really just providing a … Read more