Save For Later
Firefox and “save for later” All browsers support two functions: searching and revisiting. My research questions whether constructs like bookmarks really are the right model to support revisiting. I worked … Read more
Articles in “User Research”
Writing Surveys That Work
Rebecca Weiss, one of our metric team members and and a PhD candidate at Stanford, gave a fantastic talk about how to write surveys. Writing surveys seems simple because of … Read more
Phone Usage in Brazil
Written with Cori Schauer. This is the 4th post in our 5-part series on the field research in Brazil. Read the introductory post, the post about money strategies in Brazil … Read more
Where People Get Their Mobile Phones
Written with Diane Loviglio. Middle class Brazilians get their phones from multiple sources: Personal Networks Stores Black Market Surprisingly, stores were not the number one way these people got their … Read more
Middle Class Money Strategies in Brazil
Written with Cori Schauer. Shortly after doing some secondary research and talking to people who had lived in Brazil, we realized that the way we, Americans, think about money and … Read more
Brazil Calling: Behind the scenes of research analysis
Written with Diane Loviglio The User Experience Research team traveled to Sao Paulo and Recife, Brazil to study how the middle class thinks about and uses phones so we could … Read more
Firefox Meta Study
As a quantitative user researcher, I’m fascinated by the psychological motivations of user behavior and the relationship between those motivations and interaction with the Internet browser. Conducting research into browser … Read more
Mozilla User Experience at MozCamp Warsaw Part 2
Developer Hub Research This is the second of a two-part post about the User Research Team’s trip to MozCamp, Warsaw. You can read the first post here. Before we left … Read more
Mozilla User Experience at MozCamp Warsaw Part 1
Overview A few members of the Mozilla UX team spent the last weekend at MozCamp which was held in Warsaw, Poland at the Fabryka Trzciny. There, we heard talks from … Read more