Meet Brian Groudan – our newest user research summer intern
Last Fall, we went to CMU to recruit awesome UXers – we hired some full-timers as well as an intern. Brian is that intern. We’ve known he’s been coming here … Read more
Articles in “User Research”
Why You Should Be Excited About Test Pilot 2.
Test Pilot 2 is coming soon. In version 1, Jono had to discover what was possible. Now that we know that everything is possible, we want to help Test Pilot … Read more
Lessons Learned from Researching in China, Japan and India
Carissa Carter, a design researcher, formerly from Herman Miller, shares what she learned from doing research in Asia for a full year. Her top 5 lessons learned were: 1) Understand … Read more
Picking Pseudonyms for Your Research Participants
When we got back from our last set of home visits, we wanted to keep our user’s names private, but still refer to them as real people. We used BabyNameVoyager … Read more
Tablet remote usability testing at Mozilla
We wanted to do some usability testing on an iPad app. A simple task for any user experience researcher. But one of the front-end engineers works out of his home … Read more
What Makes People Share Information?
We’re starting another research study this week. We’re interviewing 8 users in their homes, for 90 minutes each, to understand how people define their online life. It’s purposely broad as … Read more
Keren Solomon on Deprivation Studies
I asked Keren Solomon to come give a talk on how to run deprivation studies. Deprivation studies are a user research technique where you take something away from someone that … Read more
Test Pilot New Tab Study Results
The new tab page in Firefox is intentionally left blank, while some browsers present rich information on a newly opened tab. The decision to leave new tab pages in Firefox … Read more
Know Your Users: Case Studies
Case studies are one way to gain in-depth knowledge of a small set of users. A case study is a detailed examination of one or more specific situations; in the … Read more