Saving for Later
There are lots of ways I can get to my favorite cat video through my browser, but at the end of the day, my browser is really just providing a … Read more
Articles in “User Research”
Firefox Heatmap Study 2012 – Results Are In!
Heatmapping User Actions A few weeks ago, Test Pilot released a study called “Firefox Desktop Heatmap 2012.” This is a update of a study that was done in 2010 to … Read more
Meet Brian Groudan – our newest user research summer intern
Last Fall, we went to CMU to recruit awesome UXers – we hired some full-timers as well as an intern. Brian is that intern. We’ve known he’s been coming here … Read more
Why You Should Be Excited About Test Pilot 2.
Test Pilot 2 is coming soon. In version 1, Jono had to discover what was possible. Now that we know that everything is possible, we want to help Test Pilot … Read more
Lessons Learned from Researching in China, Japan and India
Carissa Carter, a design researcher, formerly from Herman Miller, shares what she learned from doing research in Asia for a full year. Her top 5 lessons learned were: 1) Understand … Read more
Picking Pseudonyms for Your Research Participants
When we got back from our last set of home visits, we wanted to keep our user’s names private, but still refer to them as real people. We used BabyNameVoyager … Read more
Tablet remote usability testing at Mozilla
We wanted to do some usability testing on an iPad app. A simple task for any user experience researcher. But one of the front-end engineers works out of his home … Read more
What Makes People Share Information?
We’re starting another research study this week. We’re interviewing 8 users in their homes, for 90 minutes each, to understand how people define their online life. It’s purposely broad as … Read more
Keren Solomon on Deprivation Studies
I asked Keren Solomon to come give a talk on how to run deprivation studies. Deprivation studies are a user research technique where you take something away from someone that … Read more