How the Firefox User Research team crafted our mission statement Like many people who work at Mozilla, I’m inspired by the organization’s mission: to ensure the Internet is a global … Read more
At Mozilla, helping users protect their privacy and ensuring that they have control over the data collected about them is a critical pillar of everything we do. It is so … Read more
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. This piece walks through the eight steps to develop … Read more
Security messages are very hard to get right, but it’s very important that you do. The world of internet security is increasingly complex and scary for the layperson. While in-house … Read more
With the release of Firefox 40, all users of Windows 10 are in for a treat. Over the past months, a small team at Mozilla has been working on optimizing … Read more
Update — 2014/05/28 I added a slideshow of some of the design iterations we went through from Firefox 4 to Firefox 29. So, we launched a thing. You may have noticed … Read more
As a quantitative user researcher, I’m fascinated by the psychological motivations of user behavior and the relationship between those motivations and interaction with the Internet browser. Conducting research into browser … Read more
The new tab page in Firefox is intentionally left blank, while some browsers present rich information on a newly opened tab. The decision to leave new tab pages in Firefox … Read more