Coming Back to Firefox as a User Researcher
Reflecting on two years of working on the browser that first showed me the internet Firefox illustration by UX designer Gabrielle Lussier Last week marked two years of working on Firefox. … Read more
Articles in “Firefox”
On Purpose: Collectively Defining Our Team’s Mission Statement
How the Firefox User Research team crafted our mission statement Like many people who work at Mozilla, I’m inspired by the organization’s mission: to ensure the Internet is a global … Read more
Who Gets to Define Success? Listening to Stories of How People Value Firefox to Redefine Metrics
Futures Thinking: A participant in one of our Seattle workshops reflects on an optimistic scenario building exercise. Futures Thinking: A participant in one of our Seattle workshops reflects on an … Read more
We’re Changing Our Name to Content Design
The Firefox UX content team has a new name that better reflects how we work. Hello. We’re the Firefox Content Design team. We’ve actually met before, but our name then … Read more
From a Feature to a Habit: Why are People Watching Videos in Picture-in-Picture?
At the end of 2019, if you were using Firefox to watch a video, you saw a new blue control with a simple label: “Picture-in-Picture.” Even after observing and carefully … Read more
Content Strategy in Action on Firefox for Android
The Firefox for Android team recently celebrated an important milestone. We launched a completely overhauled Android experience that’s fast, personalized, and private by design. When I joined the mobile team … Read more
Driving Value as a Tiny UX Content Team: How We Spend Content Strategy Resources Wisely
Our tiny UX content strategy team works to deliver the right content to the right users at the right time. We make sure product content is useful, necessary, and appropriate. … Read more
Ordering Browser Tabs Chronologically to Support Task Continuity
Product teams working on Firefox at Mozilla have long been interested in helping people get things done, whether that’s completing homework for school, shopping for a pair of shoes, or … Read more
UX Book Club Recap: Writing is Designing, in Conversation with the Authors
The Firefox UX book club comes together a few times a year to discuss books related to the user experience practice. We recently welcomed authors Michael Metts and Andy Welfle … Read more