Content design considerations for the new Firefox
How we collaborated on a major redesign to clean up debt and refresh the product. We just launched a major redesign of the Firefox desktop browser to 240 million users. … Read more
Betsy Mikel
We’re Changing Our Name to Content Design
The Firefox UX content team has a new name that better reflects how we work. Hello. We’re the Firefox Content Design team. We’ve actually met before, but our name then … Read more
How to Write Microcopy That Improves the User Experience
The small bits of copy you see sprinkled throughout apps and websites are called microcopy. As content designers, we think deeply about what each word communicates. Microcopy is the tidiest … Read more
Content Strategy in Action on Firefox for Android
The Firefox for Android team recently celebrated an important milestone. We launched a completely overhauled Android experience that’s fast, personalized, and private by design. When I joined the mobile team … Read more
Driving Value as a Tiny UX Content Team: How We Spend Content Strategy Resources Wisely
Our tiny UX content strategy team works to deliver the right content to the right users at the right time. We make sure product content is useful, necessary, and appropriate. … Read more
Simplifying the Complex: Crafting Content for Meaningful Privacy Experiences
Firefox protects your privacy behind the scenes while you browse. These protections work invisibly, blocking advertising trackers, data collectors, and other annoyances that lurk quietly on websites. This core feature … Read more
UX Book Club Recap: Writing is Designing, in Conversation with the Authors
The Firefox UX book club comes together a few times a year to discuss books related to the user experience practice. We recently welcomed authors Michael Metts and Andy Welfle … Read more
Remote UX Collaboration Across Different Time Zones (Yes, It Can Be Done!)
Even in the “before” times, the Firefox UX team was distributed across many different time zones. Some of us already worked remotely from our home offices or co-working spaces. Other … Read more
Designing a Content-First Experience on Firefox Monitor
As a UX content strategist at Mozilla, I support not only our browsers, but also stand-alone products like Firefox Monitor. It’s a service that notifies you when you’ve been in … Read more