Word nerds make their way into user experience (UX) writing from a variety of professional backgrounds. Some of the more common inroads are journalism and copywriting. Another, perhaps less … Read more
This is me about 25 years ago, dancing with a yoga ball. I was part of a theater company where I first learned Liz Lerman’s Critical Response Process. We used … Read more
I thought we involved stakeholders in research pretty perfectly, here at Mozilla. Stakeholders come to research studies, listen attentively to research report-outs, and generally value the work our team does. … Read more
On the Firefox UX team, a human-centered design process and a “roll up your sleeves” attitude define our collaborative approach to shipping products and features that help further our mission. … Read more
Prototyping with HTML and CSS grid is really helpful for understanding flexibility models. I was able to understand how my design works in a way that was completely different than … Read more
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. This piece walks through the eight steps to develop … Read more
Summary: This series outlines the steps to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. Part 1 identifies and frames the enterprise content debt … Read more
Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us. MozFest, the Mozilla Festival, is a vibrant conference and … Read more