Listening: It’s not just for audio
Understanding how people listen When we first set out to study listening behaviors, we focused on audio content. After all, audio is what people listen to, right? It quickly became … Read more
How people really, really use smart speakers
More and more people are using smart speakers everyday. But how are they really using them? Tawfiq Ammari, a doctoral candidate at the University of Michigan, in conjunction with researchers … Read more
Reflecting on “It’s Our Research” at Mozilla
I thought we involved stakeholders in research pretty perfectly, here at Mozilla. Stakeholders come to research studies, listen attentively to research report-outs, and generally value the work our team does. … Read more
Designer, you can run a usability study: Usability Mentorship at Mozilla
On the Firefox UX team, a human-centered design process and a “roll up your sleeves” attitude define our collaborative approach to shipping products and features that help further our mission. … Read more
Prototyping Firefox With CSS Grid
Prototyping with HTML and CSS grid is really helpful for understanding flexibility models. I was able to understand how my design works in a way that was completely different than … Read more
iPad Sketching with GoodNotes 5
I’m always making notes and sketching on my iPad and people often ask me what app I’m using. So I thought I’d make a video of how I use GoodNotes … Read more
The 11 Secrets of Iterative and Incremental Product Development – A lightning talk
Something I really like about the Firefox UX team is how we are all open to learning from each other. So, when one of my colleagues shared this specific image … Read more
What data types do real people care about protecting?
At Mozilla, helping users protect their privacy and ensuring that they have control over the data collected about them is a critical pillar of everything we do. It is so … Read more
Paying Down Enterprise Content Debt: Part 3
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more