
Paying Down Enterprise Content Debt: Part 3
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. This piece walks through the eight steps to develop … Read more
Summary: This series outlines the steps to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. Part 1 identifies and frames the enterprise content debt … Read more
Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us. MozFest, the Mozilla Festival, is a vibrant conference and … Read more
The Attention War. There have been many headlines related to it in the past decade. This is the idea that apps and companies are stealing attention. It’s the idea that … Read more
I had a brilliant idea! How do I get stakeholders to understand whether the market sees it in the same way? People in startups have tried so hard to avoid spending … Read more
Co-design workshops help designers learn first-hand the language of the people who use their products, in addition to their pain points, workflows, and motivations. With co-design methods [1] participants are … Read more
Back in January 2018, we were assigned to lead a project called New Product Exploration to help Mozilla grow impact on shopping experience in Southeast Asia, and the first stop … Read more