iPad Sketching with GoodNotes 5
I’m always making notes and sketching on my iPad and people often ask me what app I’m using. So I thought I’d make a video of how I use GoodNotes … Read more
The 11 Secrets of Iterative and Incremental Product Development – A lightning talk
Something I really like about the Firefox UX team is how we are all open to learning from each other. So, when one of my colleagues shared this specific image … Read more
What data types do real people care about protecting?
At Mozilla, helping users protect their privacy and ensuring that they have control over the data collected about them is a critical pillar of everything we do. It is so … Read more
Paying Down Enterprise Content Debt: Part 3
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. In this third and final piece, I describe the … Read more
Paying Down Enterprise Content Debt: Part 2
Summary: This series outlines the process to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. This piece walks through the eight steps to develop … Read more
Paying Down Enterprise Content Debt: Part 1
Summary: This series outlines the steps to diagnose, treat, and manage enterprise content debt, using Firefox add-ons as a case study. Part 1 identifies and frames the enterprise content debt … Read more
An exception to our ‘No Guerrilla Research’ practice: A tale of user research at MozFest
Sometimes, when you’re doing user research, things just don’t quite go as planned. MozFest was one of those times for us. MozFest, the Mozilla Festival, is a vibrant conference and … Read more
Look over here! Results from a Firefox user research study about interruptions.
The Attention War. There have been many headlines related to it in the past decade. This is the idea that apps and companies are stealing attention. It’s the idea that … Read more
Designing Better Security Warnings
Security messages are very hard to get right, but it’s very important that you do. The world of internet security is increasingly complex and scary for the layperson. While in-house … Read more