Articles in “User Research”

Task Continuity

Research and blog post by Gemma Petrie & Bill Selman For many consumers, software and hardware choices are increasingly becoming choices between incompatible brand ecosystems. In today’s marketplace, a consumer’s … Read more

Save, Share, Revisit

In early January, we conducted user research to refresh our understanding of how people save, share, and revisit content with the goal of building our knowledge base for a larger … Read more

The Experience of Mind Reading

Building an experience around recommender systems When you think about shopping on the web, or watching movies on the web, or listening to music on the web, or doing pretty … Read more

UXIM 2014 Recap

Two weeks ago, I attended User Experience Immersion Mobile(UXIM) for the first time in Denver, CO. This is a conference organized by UIE (User Interface Engineering). Unlike other popular UX … Read more

Indonesia Follow-up: Ecommerce

Following up on our research that we conducted last year on Internet usage in Indonesia, The Financial Times published an article (Note: Paywall) on Indonesia’s challenges to developing ecommerce. Their … Read more