The Experience of Mind Reading

Building an experience around recommender systems When you think about shopping on the web, or watching movies on the web, or listening to music on the web, or doing pretty … Read more

Firefox Design Values

What are the attributes of Firefoxiness? This question has been with us on the Firefox UX design team for years, but it really came to the forefront when we started … Read more

Customizing Firefox

Customizing Firefox from Philipp Sackl on Vimeo. One of the ideas behind the Australis redesign of Firefox was to allow more people to customize their browser. The all-new customization mode … Read more

UXIM 2014 Recap

Two weeks ago, I attended User Experience Immersion Mobile(UXIM) for the first time in Denver, CO. This is a conference organized by UIE (User Interface Engineering). Unlike other popular UX … Read more

UX Book Club SF: UX Team of One

As UX designer, even if you are working at a large company with dozens of other designers, you often find yourself as the only designer on a project. It’s a … Read more

Field notes from Hong Kong

As someone who’s spent his life divided between Hong Kong and Canada, I’ve seen and experienced some very interesting differences (and some similarities) between the two places. The differences that … Read more

Indonesia Follow-up: Ecommerce

Following up on our research that we conducted last year on Internet usage in Indonesia, The Financial Times published an article (Note: Paywall) on Indonesia’s challenges to developing ecommerce. Their … Read more